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-   -   Booking.com - recommend? (https://www.fodors.com/community/europe/booking-com-recommend-879276/)

heeney Feb 23rd, 2011 07:17 PM

Booking.com - recommend?
 
I'm looking to book 9 total nights at 2 hotels in Barcelona and San Sebastian. Normally I use expedia. But booking.com is showing the same rooms for 20% less. I'd like to take advantage of that but I want to make sure booking.com isn't going to burn me. They are non-refundable rooms so I want to be extra sure.

Please advise.

Aduchamp1 Feb 23rd, 2011 07:38 PM

We have used them in fivr countries now and never had a problem. In fact, we prefer using them over the bigger brands.

yewstulivnitalia Feb 23rd, 2011 07:45 PM

I prefer booking directly with hotels, if the cost is equal.
However, I used booking.com for a hotel in Switzerland and one in Italy because neither had online booking.
Quick and easy confirmation, and no problem in either case.

bettyk Feb 23rd, 2011 08:30 PM

Have used booking.com on a number of occasions without any problems at all.

Stilldontknow Feb 23rd, 2011 09:50 PM

I've used them often and never had a problem. Check trivago.co.uk to see if there is a better deal on the hotels you're looking at. They pull together all the booking providers and show you the best five deals for any hotel.

Alec Feb 23rd, 2011 09:51 PM

They are part of Priceline so perfectly legit and reputable.

lincasanova Feb 23rd, 2011 10:26 PM

also www.dhr.com, trivago.com and rumbo.es

ribeirasacra Feb 23rd, 2011 11:14 PM

I also like Booking dot com.

sarahj3 Feb 24th, 2011 12:14 AM

I've used them for about 10 different hotel stay and find it easy and quick to use. Also the reviews on there are great, I think they only let you leave a review after you stay there so it's quite reliable.

innocentspirit Feb 24th, 2011 12:23 AM

I have used them for about 20 hotel bookings so far in 6 different countries and have had absolutely no problems. On the odd occasion I have had to cancel my booking due to changed plans, the money was refunded as outlined in the "Cancellation Policy"

heeney Feb 24th, 2011 03:34 AM

Phew! Thanks!

qwovadis Feb 24th, 2011 04:55 AM

They are great have used them for years recently

bought now owned by www.priceline.com

NO problems a great reputable reliable company.

IF you want to save even more also use

www.otel.com great deals also plus cash back

saves me a tonne all over europe/world but

out of Istanbul so use a no foreign exchange fee CC

if you use them.

qwovadis Feb 24th, 2011 04:58 AM

For big cities save even more on www.betterbidding.com

bidding priceline pick up 5 * hotels there from $80

but like otel everything not refundable.

so be sure and have trip insurance.

KayDoll Feb 24th, 2011 05:53 AM

i used booking.com for my upcoming trip. reservations were easily made and afterward i emailed each hotel directly to confirm. the only problem i had was with one hotel in Siena losing the reservation due to computer failure, but that's not fault of booking.com. Good Luck =D

Christina Feb 24th, 2011 05:57 AM

I used it once for a hotel in Paris and had no problems at all. I really liked them as I got about one third off the rack rate, as I recall, and it was cheaper than any other website for that hotel (including the hotel's own, of course). The hotel gave me just as good a room as usual.

flsd Mar 13th, 2012 10:15 AM

They screwed me out of $800+, so no, I don't recommend them.

mjdh1957 Mar 13th, 2012 10:28 AM

Well, you've opened a year-old thread to add one sentence. Anything further to add? How did they 'screw' you and what have you/they done about it?

Christina Mar 13th, 2012 11:30 AM

I know as I remember reading it somewhere else, something about how he doublebooked a hotel because he couldn't remember if he had booked one or not, and the online website didn't show the prior reservation. And then they wouldn't refund the money for the second reservation.

cafegoddess Mar 13th, 2012 12:07 PM

I have used a few times with no problems.

cdnnomad Mar 13th, 2012 02:07 PM

The story sounds screwy since you print your confirmation at time of booking and they would send a confirmation email besides the bookings would showing on My Booking. Even if they registered using different names, the story doesn't make sense.


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