Barclays ATMs in England - fee question

Apr 29th, 2014, 10:26 AM
Join Date: Feb 2006
Posts: 52,641
One of those kept my card last year -- for no known reason. I had to make a long-distance call to cancel the card.>>

for that reason, i always try to use ATMs when the adjoining bank is open; hopefully then I will be able to recover my card if it disappears into the black hole. Fortunately that's not happened yet. What does happen sometimes is that for no obvious reason, an ATM just doesn't like one particular card, but will accept others. Sadly, just because it was an RBS ATM that ate Mimar's card, that doesn't mean you'll be safe if you avoid them.


good idea. remember, no trip is perfect so you need to role with the punches and enjoy what comes. Don't let the odd hiccup get you down!
annhig is offline  
Apr 29th, 2014, 11:49 AM
Join Date: Apr 2005
Posts: 4,466
Actually SOME ATMs do charge a fee.... These are usually at service stations etc. however it will ALWAYS tell you prior to completing the transaction so you have time to cancel! The fee is usually between £1.50 to £2.50. Years ago you used to get charged for say using Barclays if you had a lloyds account- but they stopped all that years ago.

I was at a concert venue in the Midlands just last week and the ATM wanted to charge me £2.50.......
Smeagol is offline  
Apr 30th, 2014, 07:11 AM
Join Date: Nov 2004
Posts: 7,149
annhig, I too thought if the bank was open, they could retrieve my card from the ATM, which, in this case, was actually inside the bank. But that wasn't true at the RBS on St. Andrew's Square in Edinburgh. In fact they implied I was some kind of dodgy character, maybe with a stolen card| But I discussed this at length previously here on Fodors.
Mimar is offline  
Apr 30th, 2014, 07:23 AM
Join Date: Aug 2012
Posts: 1,327
I wouldn't rely on a bank simply handing over a captured card. From the bank's point of view you're unknown to them; how does it know you are the cardholder?

For security reasons the captured card will be cancelled and destroyed (it remains property of the bank, it's not actually yours) and your bank will issue a new one card, likely sent to your home address.

Yes it's inconvenient, but it's to stop your card being used by someone else and to protect your account.
sofarsogood is offline  
Apr 30th, 2014, 07:29 AM
Join Date: Oct 2005
Posts: 64,963
mimar: that could happen at any bank. It most likely happened because of something transmitted by your own bank or its network . . . or because you tried re-entering you PIN several times. Most ATMs will eat a card if someone mis-keys their PIN 2 or 3 times.
janisj is offline  
May 1st, 2014, 06:17 AM
Join Date: Nov 2004
Posts: 7,149
Well, my bank (actually a credit union) said there were no problems. And I didn't make a mistake entering my PIN (at least not more than once). Don't know about the network. This was a card that had worked many times and in many places.
Mimar is offline  
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