BA loses 11,000 pieces of luggage!

Old Aug 11th, 2004, 09:00 PM
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BA loses 11,000 pieces of luggage!


http://www.guardian.co.uk/ba/story/0...1279782.00html


Yikes!
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Old Aug 11th, 2004, 09:05 PM
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That URL did not work for me, but this one did:

http://travel.guardian.co.uk/news/st...280775,00.html
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Old Aug 12th, 2004, 01:10 AM
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Based on the title of this post, I thought BA was doing pretty well, given the number of bags it transport. Then I read the story!

This is why I tell people not to fly BA.
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Old Aug 12th, 2004, 02:59 AM
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Based on the title of the post, I thought BA had lost 11,000 pieces of luggage.

But the story is about 7,000 pieces left on a tarmac to get soaking wet, and delayed delivery to the US, due to faulty equipment, cancelled flights, and poor decision-making.
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Old Aug 12th, 2004, 12:57 PM
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Ah ha!!! I'm never checking luggage again...
p.s. my luggage that got soaked is now ruined - I can't get the mildewy smell out of it. All shoes were ruined also. Airline will be seeing large bills in their future - they ruined a Zero Halliburton suitcase...
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Old Aug 12th, 2004, 01:02 PM
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BA managed to soak everything in my luggage right through. As far as I could tell, the only "problem" they had to cope with was a heavy downpour. The luggage made it onto the plane and the flight took off on time.
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Old Aug 13th, 2004, 12:59 AM
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I guess we should be more understanding, since it rains so infrequently in London.
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Old Aug 13th, 2004, 01:48 AM
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I've been wondering about that...what will BA do for ruined luggage, ruined clothes? Are they going to give fair value?
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Old Aug 13th, 2004, 03:42 AM
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Wow, I'm impressed that they ruined a Zero Haliburton. (They are those aluminum suitcases that are often seen briefcase-size handcuffed to spies in movies.) Anyway, they're supposed to have a gasket and be waterproof, mine certainly looks it. Perhaps you could get some satisfaction/reimbursement from them, too?
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