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-   -   Attention all Paris bound customers (https://www.fodors.com/community/europe/attention-all-paris-bound-customers-188459/)

Mark Harris Sep 11th, 2001 09:18 PM

Attention all Paris bound customers
 
Firstly I must convey my sincere condolences to all affected by yesterdays tragedy.Coming from London I DO know exactly how it feels to be attacked by terrorists. <BR>For all customers that were scheduled to use Airport Shuttle in Paris please call us toll free from the USA to reschedule your transfers on 1 888 426 2705.All customers that have pre paid do not worry we will either transfer you on a rescheduled day or refund your money.Customers affected by this tragedy will not be penalised in anyway.I would advise all inbound & outbound customers to check directly with their airlines for flight information. <BR> <BR>Mark Harris <BR>Office Manager <BR>Airport Shuttle Paris

fran Sep 11th, 2001 10:11 PM

Mark, obviously you and your company have alot of integrity. And thank you for your sympathy in this terrible time.

Maria Sep 12th, 2001 02:04 AM

Thank you . <BR>Good to see that at least someone is not profiting from this disaster.

salvador Sep 12th, 2001 09:17 AM

Thank you for your understanding. <BR>My wife called your office this afternoon , she was panicking like hell. <BR>No one is going to keep us away !

Thyra Sep 12th, 2001 09:29 AM

Dear Mark, <BR>Thanks so much.

Mary Sep 12th, 2001 10:31 AM

Thanks, Mark. Your support and sympathy is very much appreciated.

Lori Sep 12th, 2001 11:08 AM

Mark, <BR>While we are not traveling to Paris at this time we appreciate your kind offer to travelers affected by this horrible chain of events. Your understanding is commendable. We've used your company several times and will continue to do so when we travel to Paris. Thank you for being so understanding I'm sure your customers will appreciate it.

Mike Sep 12th, 2001 12:48 PM

Mark: Going to Paris in January and will no doubt use your service. Thank you and all the kind and wonderful French people. God bless <BR> <BR>Mike

Peg Sep 12th, 2001 02:01 PM

Mark, Thank you for your condolences and brilliant handling of this matter. I have booked and paid for service with you for next week and hope to be in Paris on Thursday! I have used Airport Shuttle several times and highly recommend them.

Book Chick Sep 12th, 2001 02:07 PM

Mark, <BR>Thank you. Based on favorable remarks I've read on this forum, I'd already planned to use your service in October for my Paris vacation. I really look forward to doing business with your company. <BR>Take Care, <BR>BC

Myer Sep 12th, 2001 02:55 PM

Some people just know how to run a business. Class act Mark. <BR>We've used your services in the past an will no doubt in the future.

sandy Sep 12th, 2001 03:40 PM

Dear Mark, <BR> <BR>I am a travel agent and I have just added your email address and phone number to my list of contacts. Good work. <BR> <BR>Sandy <BR> <BR>

lucy Sep 12th, 2001 03:50 PM

Thank you Mark. Do you have a website where we can get more information on your service in Paris? I tried e-mailing you, but my message was returned ([email protected])? <BR>Thank you! <BR>Lucy

Mark Harris Sep 13th, 2001 02:45 AM

Dear Lucy <BR> <BR>Unfortunately our company were severely spammed the last time I included our true e mail address. <BR>You can however contact us via our website www.airportshuttle.fr <BR> <BR>best regards <BR> <BR>Mark Harris <BR>Office Manager <BR>Airport Shuttle <BR> <BR> <BR>

Mia Sep 17th, 2001 08:23 PM

Thank you, your compassion is truly appreciated. I look forward to using your services in soon if all is well.

Chaz Sep 18th, 2001 04:47 AM

Dear Mark <BR>While we hve no plans to travel to Paris in the near future, we will certainly plan to use your company when we do. Your business ethic is commendable and you deserve our support.

D. Biersmann Sep 18th, 2001 06:25 AM

Let me say a collective "thank you" from all of us here in the States. Your business ethics are highly commendable sir! I was wondering if possibly your shuttles run to the "Gare d l'Est".

Ken M. Sep 18th, 2001 01:02 PM

Mr. Harris: I want to add my thanks to those that have already been posted. My wife and I are traveling to Paris on Sept. 23rd and had not planned on using your service. However, as others have indicated, your message demonstrates an understanding of issues facing those who travel these days as well as a tremendous business ethic -- as a result, I just booked passage with your company for the morning of the 23rd, and we look forward to seeing you then.

RC Sep 18th, 2001 02:17 PM

Mark, <BR>Class act! <BR>Looking forward to using your services on my next trip to Paris. <BR>


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