Anyone used Just Airports lately?
 

I've used Just Airports in London before and have been very pleased with their service. I'm 99% certain I've always gotten the Saloon car - for 2 people with two 21" suitcases and two carry-ons (total).

Their website now says that, for anything over 2 suitcases, including carry-on luggage, you must book the Estate car.

Can anyone comment on this change - or have I just woken up in a new world (which is entirely possible!) and they've really always done it this way.

I would think that might mean two full-sized suitcases - like the 28 inch variety. I have yet to see a saloon that would not hold two 21-inch bags. If you have a question - e-mail or phone them.

We used them in 2003, 2004 and 2005 and each time had to book a larger vehicle due to having two suitcases plus two carryons. So, I'd say they've really always done it this way.

I've used them several times and never needed an estate for just 1 or 2 people. Once they sent an estate but we didn't pay extra for it. I think it was just what was available at the time.

But anyone who travels w/ me travels light (I teach packing classes so they don't have a choice/excuse :) ) and we don't ever have larger than 21 inch bags. I don't take an add'l carry-on -- just a 19 or 21 inch bag and a purse -- maybe that's the difference.

Our carry-ons are small totes - and we have always just sat with them on our laps when needed.

It's not really a big deal either way, but I may e-mail them for clarification.

We encountered that earlier this month, and like you, have previously taken JA saloon cars with 2 smallish suitcases and 2 laptop or messenger bags.

I was reasonably confident we'd have no problem fitting into a saloon, and didn't, but I did ask our driver about it.

He said the more explicitly stated and stringent luggage policy is really directed at groups of 3 or 4. Apparently many of the contracted drivers complained about trying to cram six or eight pieces of luggage into a sedan. Families with young kids needing to haul extra stuff were problematic too.

The price differential between a saloon and an estate car is only $8 which is not a huge increase (in London moreover) for 3 or 4 people to assure there's adequate space for gear.

You can and probably should call or email, but you might very well get a regurgitation of the company policy. Just saying, it went just fine for us. Hope it does for you too.