| clarasong |
Aug 31st, 2008 07:28 PM |
The entire fiasco with GCT has been covered in other posts. In a nutshell, the rivers were flooding a few weeks before our trip (which we had left a deposit upon) and 6 of us who were travelling togehter called, individually and repetitively, several times ahead of the anticipated departure to see if the trip was still 'on' in light of the circumstances. We were told "not to worry, all is as planned, there are boats on the river as we speak".
When we got to Budapest we were told that the trip was off, we were taking a bus trip instead.!!!! Many of the people tried to go home, cancell, etc., but instead we were herded onto 4 busses and traipsed all over eastern Europe...Some of the folks were infirm, one guy actually blind, and we tried to call the office of GCT, only to be put on hold. ;; no one came to the phone nor returned our calls.
we protested when we got back to the states for deliberate subtrafuge and lies that they told us, and they didn't even attempt to collect the rest of our money....as was the case with other couples we talked to....their policies are deceptive, staff is incompetant, and they do not support their own tour operators when things go wrong.
all this has been covered in gruesome detail in the complaints against them....See BBB issues and why they have been thrown out of it. They you decide.
|