Anyone familiar with Tatra Travel?
Jul 11th, 2006, 04:37 AM
#1
Original Poster
Join Date: Jan 2003
Posts: 8,981
Likes: 0
Received 0 Likes
on
0 Posts
Anyone familiar with Tatra Travel?
They offer reasonable prices for hotel + air for Prague and Budapest. I checked and they seem to be in good standing with the BBB. However, I have tried to call 5 times and speak with the agent I originally spoke with and she is always with another customer. Just wondered if this was a sign that customer service might not be high on their list.
Jul 23rd, 2006, 04:48 PM
#4
Join Date: Jul 2006
Posts: 6
Likes: 0
Received 0 Likes
on
0 Posts
I have used them for years both personally and when I had a travel agency. Currently there are 5 of us booked with them again for Budapest this August.
They have always been very good but always slow responding.
I have visited their office in NYC several times and I understand why.....
hectic is an understatement.
The trips were always up to expectations.
They have always been very good but always slow responding.
I have visited their office in NYC several times and I understand why.....
hectic is an understatement.
The trips were always up to expectations.
Jul 23rd, 2006, 05:15 PM
#5
Join Date: Sep 2004
Posts: 45,322
Likes: 0
Received 0 Likes
on
0 Posts
Hi cd, well you got a good recommendation from CBHugs so that is good.
My thinking was when I read just your post is that if one doesn't get suitable customer service before any money is paid they are not going to get any after the money is paid. But perhaps in this case that is not true. Best regards.
My thinking was when I read just your post is that if one doesn't get suitable customer service before any money is paid they are not going to get any after the money is paid. But perhaps in this case that is not true. Best regards.
Jul 26th, 2006, 07:44 PM
#7
Join Date: Jul 2006
Posts: 6
Likes: 0
Received 0 Likes
on
0 Posts
Check this site for my report when we return after (U S)Labor Day. Not sure when you were all planning to go, but
at least I will tell you if they again lived up to their past performances. We are staying at the K+K Opera. I preferered the Astoria, which I always enjoyed, but it was recently renovated and now is enjoying a rush - so there was no room in the inn.
at least I will tell you if they again lived up to their past performances. We are staying at the K+K Opera. I preferered the Astoria, which I always enjoyed, but it was recently renovated and now is enjoying a rush - so there was no room in the inn.
Thread
Original Poster
Forum
Replies
Last Post
HelenJ
Europe
6
Jan 25th, 2007 06:47 PM
