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Any Reason NOT to Rent Thru AutoEurope/Kemwel?

Any Reason NOT to Rent Thru AutoEurope/Kemwel?

Jun 15th, 2010, 06:11 AM
  #21  
 
Join Date: Jan 2007
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Kenav-
Apart from "world" Master and visa cards, I don't think many US cards cover CDW in Europe. Are you sure you have been covered?
rs899 is offline  
Jun 15th, 2010, 07:29 AM
  #22  
 
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Will definitely call and find out.

Just checked AutoEurope Ireland site and prices are much cheaper than regular US site for same.
kenav is offline  
Jun 15th, 2010, 07:32 AM
  #23  
ira
 
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Hi cold,

>Economy Car Rental's price is so much lower ......<

Call AE and ask them to match the price.

If they can't, they will tell you why.

ira is offline  
Jun 15th, 2010, 08:13 AM
  #24  
 
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AutoEurope has always been higher for me than using Avis or National overseas and that was for the exact same car,insurance,etc.
dutyfree is offline  
Jun 15th, 2010, 08:30 AM
  #25  
sap
 
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bookmarking
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Jun 15th, 2010, 08:58 AM
  #26  
 
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happyC -

For what it is worth, we recently returned from a UK trip where we rented from Kemwel for 8 days at a price that was "way less than others" and I was thorough in shopping around. There was no catch - the price was as described and the auto was a nearly new Vauxhall Astra in the class that I had ordered. The entire transaction was seamless.
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Jun 15th, 2010, 09:54 AM
  #27  
 
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That is great news basingstoke2! Even though I have used AutoEurope many times, this is my first try with Kemwel. For some reason Kemwel, even though there is "no insurance excess" included in the quote, is cheaper than AE this time around. Just like airline pricing, there is no logic in car rentals either.
HappyCheesehead is offline  
Jun 15th, 2010, 10:01 AM
  #28  
 
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Most of the illogic has to do with Auto Europe and its many mutations (AutoEurope, Kemwel, Easyterra and maybe other "sister comapnies") that allow you to transact with the same parent company through multiple portals, in different countries , currencies and with different insurance coverages. Why do they do this? It baffles me....
rs899 is offline  
Jun 15th, 2010, 10:17 AM
  #29  
 
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'Most of the illogic has to do with Auto Europe and its many mutations (AutoEurope, Kemwel, Easyterra and maybe other "sister comapnies") that allow you to transact with the same parent company through multiple portals, in different countries , currencies and with different insurance coverages. Why do they do this? It baffles me....'

Maybe they are using different business models depending on market conditions in each country. While under EU law, you are free to book through any portal or country-specific site, they expect a lot of people just book through their national site for ease of communication and in their home currency. Those who play the system and shop around ends up with the best deal!
Alec is offline  
Jun 28th, 2010, 10:26 PM
  #30  
 
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We have used Autoeurope six or seven times in the last seven years and are impressed with their agents. We haven't had a problem with any of their rentals, but are disappointed that the US site is frequently more expensive than their other sites. I'm getting ready to rent from them again, but will complain as a consumer to them, for whatever it's worth.
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Jun 28th, 2010, 10:57 PM
  #31  
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Thank you for the additional responses.
Dukey is offline  
Apr 14th, 2011, 11:42 AM
  #32  
 
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Auto Europe has always provided excellent service and value. With their rentals you also know exactly what is included and covered. I also use my local travel agent to make the reservations and purchases for me - they always get the same rate (or better) than the online/direct sites and have the resources, contacts and motivation to help resolve problems before they become major issues.
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Apr 14th, 2011, 02:18 PM
  #33  
 
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We used Kemwel in Nice last December because the selection of vehicles was better. However, we didn't end up with the car we wanted and didn't have quite enough luggage room. It's really the luck of the draw on any given day.
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Apr 14th, 2011, 03:26 PM
  #34  
 
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In the EU, I would generally go with Kemwel or Autoeurope. This year it's Kemwel. In Norway it was Autoeurope because Kemwel's contractor charged a one-way fee which changed the lower broker rate into a higher general cost. But that assumes a "basic" rate where my credit card carries the CDW with no deductible. In Turkey and Italy, where no "basic" rate is available, I found http://www.economycarrentals.com/ to be much cheaper than Kemwel or Autoeurope and there is no deductible.
Michael is online now  
Mar 3rd, 2018, 07:18 AM
  #35  
 
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Hello all, hope this year is going great.

I am currently planning a multi country trip and we want to rent a car in a few different countries, so need to keep the expense as low as possible. I am finding AutoEurope's prices much lower than directly with the car rental companies, especially when taking the coverage cost into account, but I don't really have experience with them. I found this thread reading on the subject, but it's a few years old, so I thought I'd bring it back up to see if thoughts had changed about this company? I see comments from a few familiar names in this forum, so would love to know if you still like AutiEurope or if you have found other providers for your rental needs. Not sure if I should start a new thread?

As a side note, my sister has rented various times in the past few years in Europe and she always declines coverage, taking the coverage offered by the Visa card she uses to pay for the rental.... (I have read that Italy and Ireland are not applicable for that...) doing the same could save me some money, but I really don't feel like we should take that chance... am I being too fuzzy?

As always any input is appreciated.
travellover3 is offline  
Mar 3rd, 2018, 09:40 AM
  #36  
 
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>>so I thought I'd bring it back up to see if thoughts had changed about this company?<<

They haven't

Over the years Fodorite comments have been about 90% - 95% positive and a handful of bad experiences. Their customer service is really good/responsive.
janisj is online now  
Mar 3rd, 2018, 09:46 AM
  #37  
kja
 
Join Date: Dec 2006
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For good advice about renting cars in Europe, including what to do about insurance, you might look at gemut.com
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Mar 3rd, 2018, 11:48 AM
  #38  
 
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Originally Posted by rs899 View Post
More often than not, Auto Europe and the like will beat the prices major rental agencies offer. What I don't like about the deal is that it introduces a third party into the equation. You end up signing a rental agreement at the agency assigned by Auto Europe (Avis, Hertz, EuropeCar) that hopefully doesn't conflict with the rental deal you signed up for with Auto Europe. For that reason, if the price is close, I would rather deal directly with a rental agency. But the price has rarely been close...
But the third party will go to bat for you if there are billing problems, of which I had two in 2017 with Avis and resolved by contacting Autoeurope or Kemwel, depending of course on which one I used for the original agreement. It makes life easier than trying to resolve the issue by long distance calls across the Atlantic.
Michael is online now  
Mar 3rd, 2018, 12:10 PM
  #39  
 
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Totally agree with Michael, especially if you don't speak foreign languages fluently enough to wrangle your way through negotiations with a foreign car rental agent.

I don't need to rent cars anymore, as I finally moved to Europe because it was cheaper than renting cars here for months every year, but I used AutoEurope for 30+ years and never had any issue with them - and I had more than a few banged-up cars, torn-off mirrors, etc. I think the world of that company.
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Mar 6th, 2018, 07:33 AM
  #40  
 
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Hello all! Great, thank you very much and will finalize rentals with them then. Appreciate your input! Thank you for the gemut.com reference.
travellover36 is offline  
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