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All Fodorites to call AA to complain immediately about $15 baggage hike

All Fodorites to call AA to complain immediately about $15 baggage hike

Old May 22nd, 2008, 06:02 AM
  #21  
 
Join Date: Mar 2005
Posts: 1,960
No sense calling AA. Other airlines will quickly follow suit. So, what would you do, start calling all the other airlines? Utterly futile. A total waste of time. Plus, with oil hitting around $135 a barrel today and sure to climb higher, other additional fees will come. So save your breath.

As for the $15 fee, the airlines should just add it to the ticket. Paying the fee at check-in will only cause more delays. Can you imagine how many people will be fumbling for their cash to pay the fee? Waiting to get change back? Or charging the fee on their credit card?
wanderful is offline  
Old May 22nd, 2008, 06:30 AM
  #22  
 
Join Date: Feb 2003
Posts: 8,586
<<Did you hear the news tonight? They may start charging for overweight PEOPLE. That will start a war.

Why would that start a war? If the issue truly is weight for the plane why is it OK to charge for luggage but not people?

There are certain activities we've had to comply with weight limits: riding mules down the Grand Canyon, zip lines, etc.

And I think Dukey is right. If oil prices fall, we won't see these extra fees go away.

karens is offline  
Old May 22nd, 2008, 08:20 AM
  #23  
 
Join Date: Jan 2003
Posts: 801
$15??? How do you feel about paying $30?

The cost for checking a first bag (tickets purchased after 6/15) is $15 ONE WAY. Therefore, your total cost added to a roundtrip will be $30.

And if you're checking a second bag that additional $25 adds up to $50, meaning a grand total of $80 for two checked bags -- roundtrip.
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Old May 22nd, 2008, 09:16 AM
  #24  
 
Join Date: May 2005
Posts: 19,881
Why should I complain - I'm sick of the people who pack everything including the kitchen sink because they have the space & baggage allowance for it.

Can't see what's wrong with only paying for the services you use.
alanRow is offline  
Old May 22nd, 2008, 09:17 AM
  #25  
 
Join Date: May 2005
Posts: 19,881
And why are you posting this in the European forum - my understanding it only applies to the folks in the cheap seats in the US.
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Old May 22nd, 2008, 09:27 AM
  #26  
 
Join Date: Feb 2003
Posts: 7,525
I support a baggage fee...but here is how I would do it.

You can have a carry-on, but it cannot be a piece of luggage. Based on size of overhead, you would be taking more than your fair share. From what I see some people lug into the plane they are only being selfish.

You can bring on a laptop, soft-side bag (gym size or smaller) or anything in that size range.

One large bag to be checked. If you can't fit everything into one large bag (and the majority seem to be able to) you should pay the price.

I have no problems with airlines saying that since the air ticket purchased prior to arrival has no way to adjust for what you are bringing with you, they should be able to add extra charges when you show up with your 2 large bags.

Some people need to adjust their packing habits, or accept that those extras will...cost extra.
Michel_Paris is offline  
Old May 22nd, 2008, 09:44 AM
  #27  
 
Join Date: Apr 2003
Posts: 19,419
"I assume that less baggage means less fuel consumed" - no, as the carry-on will replace the check-in. People will not bring less, they will get more creative in trying to bring the same.

If only I could figure out how to wear 4 shoes
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Old May 22nd, 2008, 09:50 AM
  #28  
 
Join Date: Jan 2003
Posts: 33,859
You're wasting your time. Do you think AAA cares at all what some random strangers say to them by writing or calling? Well, they don't. They don't even care what FF customers say, believe me, I've had complaints when them that have escalated several notches in the CS hierarchy, and I was a paying customers with a FF account and they refused to even give me some extra FF miles to resolve my complaint.

They are doing that to gain revenue. I think it's duplicitous as they should just put it in the price, they change them all the time, anyway. So this way I imagine they think they are going to fool people who will get stuck with it at the airport without knowing, and more favorably compare in some searches by price.

But that is AA for you, I don't like them anyway. But the fact is the only thing they will care about is if it affects their bottom line, which means less bookings.

They aren't going to care at all about your letters, believe me. They didn't care about mine and I had a much better beef than this.
Christina is online now  
Old May 22nd, 2008, 09:55 AM
  #29  
Cassandra
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If we don't complain, they forget that we travelers are as important as the shareholders.
 
Old May 22nd, 2008, 09:56 AM
  #30  
 
Join Date: Jan 2006
Posts: 941
The way the business commentator on CNN explained it, we will be paying the $15 for EACH LEG of the trip. How often do we get to fly nonstop?

So if your route entails flying into an hub airport, then on to your destination city that will be two legs at $15 each. So we'll be paying $30 for the trip each way X 2 people that equals $120 for one bag each to europe. That's a big bite.
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Old May 22nd, 2008, 10:02 AM
  #31  
 
Join Date: Jun 2007
Posts: 653
I suspect one of the reasons the charge is a separate fee, not just an increase in the ticket price, is so that it will apply to travelers who are using frequent flyer miles for a "free" ticket.
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Old May 22nd, 2008, 10:51 AM
  #32  
 
Join Date: May 2004
Posts: 3,216

Domestic airline travel is in a state of liquidation. They care not about your complaints. Notice how it is not applied to international travelers.

They know where the money is.

"If we don't complain, they forget that we travelers are as important as the shareholders."

No...you are not as they are in business to make money.
copain1 is offline  
Old May 22nd, 2008, 10:53 AM
  #33  
 
Join Date: Apr 2008
Posts: 69
Well alright.

On a plane, you pay for space and weight. So...

Charge accordingly. Charge passengers a base fee for the space they occupy - the size of the seat - and the weight they bring along. Weigh both passenger and bags, and have a per-pound charge.

Done. I for one am tired of getting sat on by some fat person who overflows their seat and can't even get the armrests down. You take up my seat, you pay for my seat.

Back to the per-bag fee - what's silly is that it will lead people to get the biggest allowed bag, and then stuff it to the gills. So the airlines will have fewer, bug larger and heavier bags to contend with.
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Old May 22nd, 2008, 11:24 AM
  #34  
 
Join Date: Oct 2004
Posts: 1,337
Hear, hear, Michel. I already hate the carry-on crowd.

Most carry-on luggage is simply too large for the bins as it is. It's over the dimension guidelines set by the airlines, though the airlines don't monitor it. Add to that the fact that people bring 3 or 4 carry-on items.

This already means that if you're not one of the first people to your seating area, you will not find room for your properly sized carry-on. Many of the the carry-on class have absolutely no shame about taking more than their fair share for this.

So, the airlines should either just build additional charges into the ticket prices with a maximum baggage limit, or charge for the carry-on and checked baggage that won't fit under the seat in front of you. It's the only fair way.
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Old May 22nd, 2008, 11:26 AM
  #35  
 
Join Date: May 2005
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<<< Most carry-on luggage is simply too large for the bins as it is. It's over the dimension guidelines set by the airlines, though the airlines don't monitor it. Add to that the fact that people bring 3 or 4 carry-on items. >>>

European airlines seem to cope - so it can't be beyond the ability of the US to do something about it
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Old May 22nd, 2008, 11:37 AM
  #36  
 
Join Date: Jun 2007
Posts: 2,800
CptDondo has a good idea. The airlines should figure out a way to charge each passenger accordingly for TOTAL weight of passenger + baggage. I agree ... it totally ruins a flight when you are seated next to someone who slops over into your seat.

They would likely have to have some sort of height/weight formula, though.

But seriously ... why should I pay full fare for two thirds of my seat when the person next to me is using theirs and the other third of mine?
scdreamer is online now  
Old May 22nd, 2008, 12:10 PM
  #37  
 
Join Date: Feb 2003
Posts: 7,525
Run it like the post office.
You and your baggage are a 'package', so based on weight, dimension, distance, and 'class', you pay $XX
Michel_Paris is offline  
Old May 22nd, 2008, 12:15 PM
  #38  
 
Join Date: Jan 2003
Posts: 93,315
travelme~ I think you should call American Airlines and complain about their ticket prices. They are just too darn expensive lately. Tell them to lower them. Let your voice be heard!

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Old May 22nd, 2008, 12:42 PM
  #39  
 
Join Date: Jan 2003
Posts: 189
I have been flying for business for quite a long time and have logged more than 4 million miles on AA (I have also been premier on UA and have also flown most other major airlines throughout this time). When I flew (from CA) in the late 80's and 90's to Dallas and Chicago, it was not unusual (in fact - it was customary) to pay $1000+ per ticket). Ticket prices are now much cheaper to most locations to which I travel (Hawaii being the exception right now).

I don't think that AA is perfect - by any means - but I have been a frequent flyer with them since 1988 and they have - on most occasions - "done right" by me.

I, too, am concerned, that flyers will try to cram everything in a carry-on bag and hold up boarding procedures, etc. However, you can be certain that it won't be the flyers who fly regularly who will cause this problem - it will be the occasional flyers who are uncertain about almost everything concerned with flying (including getting through security, etc.) that will cause delays. How many times have I been held up in a security line because passengers ahead of me didn't know/read information about not being able to take on bottled water?? And then proceed to argue with the transportatation safety officials about why THEY should be allowed to take on their bottled water! All the while stalling the line behind them?

While the baggage fees don't impact me on AA (I'm Executive Platinum on AA)- I do understand the necessity for charging passengers based on effort required to get them to the end of their journey along with their bags. If/when I check a bag (and I usually check ONE bag), it requires that the airline hire people to get the bag into the baggage area of the airplane, unload it - perhaps multiple times if there are multiple legs of a trip involved - and then to offload the bags at the end of the trip. That is NOT required when a passenger takes his/her own bag on board and it does add costs to the trip - not only for fuel, but for baggage handling.

If we want multiple airlines to survive these fuel prices, etc., then we need to understand that they can't absorb all the increased fees without passing some of them along to the passengers.
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Old May 22nd, 2008, 12:42 PM
  #40  
 
Join Date: Jan 2003
Posts: 606
I agree with the other posters here who said don't bother complaining, the airlines don't care what we think. If they get into trouble, they'll be bailed out once again with our tax dollars.
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