Alitalia may not be the worst on losing luggage, but they are the worst on connecting it to the owner.

When Lufthansa lost our luggage they clicked into the computer and told us exactly where it was and when it would be delivered to my home. It was there when they said.
Alitalia can't find the end of their nose no less get luggage to you.

The funny thing was that when Lufthansa lost our luggage we had to connect to BA. At the desk when we checked into BA the agent asked where our luggage was. We told them Lufthansa lost it. She said, "Oh, good, now we can't lose it." Yes, we all laughted.

Dorgal,

What a nightmare! I'm glad eventually you got it.

I'll try as much as possible never to fly them!

Hi Dorgal,

Just an FYI, Travelex is $300 maximum per article (not total), up to the policy limit (which is $1,000 - $2,500, depending which policy you purchased) for a lost bag. But we know that they have to check with the airline to verify what was paid for, prior to paying a claim. I suppose they have as much luck as we do in reaching Alitalia?

Travelex does have benefits for baggage delay too - if you saved your receipts for necessities you purchased to replace things, I'd have them at least pay for that (up to policy limits) until you find out if your bag is lost indefinitely.

Thanks & good luck to you!

Never had lost luggage, but the Alitalia plane we took was incredibly dirty (old plane). . more so than what I am accustomed to. . I didn't want to put my stuff under the seat ahead of me.

That's my only complaint. But they were the only direct flight from Chicago to Milan for a work trip. . so I went with it.