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Airline Information and Travel Resources for Those of You that are Holding Airline Tickets

Airline Information and Travel Resources for Those of You that are Holding Airline Tickets

Sep 12th, 2001, 08:40 AM
Posts: n/a
Airline Information and Travel Resources for Those of You that are Holding Airline Tickets

I'm not sure what info the originator of this thread was trying to share --- but here's something that I'd gotten from one of my newsletters yesterday.

As you know, the horrific events in New York, Pittsburgh, and
Washington, D.C. have shut down air traffic nationally. As of
this writing, domestic flights are expected to resume at some
point on September 12, but tens of thousands of travelers are
stranded, and moving them to their proper destinations will take
time and effort. For subscribers who need information about
travelers, we hope the following list will help:

* Southwest Airlines [ http://www.southwest.com/ ] or

* United Airlines [ http://www.ual.com/ ] or

* Continental Airlines [ http://www.continental.com/ ] or

* US Airways [ http://www.usairways.com/ ] or

* Delta Airlines [ http://www.delta.com/home/index.jsp ]
or 1-800-325-1999

* American Airlines [ http://www.aa.com/ ] or

* Northwest Airlines [ http://www.nwa.com/ ] or

We at Dummies.com send our support and strength to our
subscribers and our friends in the travel industry as they
heroically assist their passengers and family members following
this devastation.

************************************************** *****
Sep 12th, 2001, 09:38 AM
Posts: n/a
I found a list of carriers on this Web site. It's at http://www.fodors.com/traveltips/airtravel/. Click on "carriers" at the top of the page.

Sep 12th, 2001, 11:43 AM
Posts: n/a
Other resources which poster may wish to have:
World Trade Center/Pentagon Attacks
Emergency Numbers

Crisis Center (908) 221-8230

Employee Assistance Program (908) 221-2420 or (877) 517-9174

Blood Donations:

In New Jersey
Blood Center of New Jersey (973) 676-4700
Central Jersey Blood Center (732) 842-5750
New Jersey Blood Services (732) 220-7070

In New York
New York Blood Center (800) 933-BLOOD

In Washington DC
American Red Cross (800) 272-0024

Information & Referral Numbers

Emergency Hotline 212-560-2730
To Volunteer (Police/EM S/Nurses) 516-656-9252

Missing Persons Hotlines

American Red Cross 212-604-7285
NY City 866-856-4167 or 212-741-4626
NY Firefighters 718-999-2541
NY Police 718-677-8238

Airline Passengers

United 800-932-8555 or http://www.united.com
American 800-245-0999

Port Authority 973-565-5505

World Trade Center

Morgan Stanley 888-883-4391
AON 203-863-6380

Sep 12th, 2001, 01:31 PM
Posts: n/a
Below is information that I received in an email message from Smarter Living this morning. I hope that some of you may find it helpful.
American Airlines statement, Toll-free number for families: 1-800-245-0999. American says it will reaccommodate passengers without penalty once flights resume.
United Airlines, Toll-free number for families: 1-800-932-8555.
Aeromexico, Flights canceled to or from Europe until further notice. Visit http://www.aeromexico.com and click on "Important News" or call 800-865-0576 for updates.
Air Canada, All departures have been suspended, and flights re-routed. Customers with affected travel plans will be accommodated on later flights without penalty.
AirTran, Flights canceled until further notice. Visit http://www.airtran.com for updates.
Alaska, Planning to resume a reduced flight schedule at 3 p.m. ET on Wednesday. Travelers scheduled to fly through Saturday may request refunds or rebooking without penalty. Check http://www.alaskaair.com for updates

America West, Planning to resume flights at noon ET on Wednesday. Many flights scheduled for a Wednesday morning departure will be delayed until the FAA reopens the nation's air system. Check http://www.americawest.com for updates.
ATA, Rebook, cancel, or change travel scheduled through noon CT Wednesday without incurring penalties. Call 800-I-FLY-ATA (800-435-9282) for information on re-routed passengers.
British Airways, All scheduled services are cancelled between the United Kingdom and the U.S., Canada, or Israel until further notice. Call 800-AIRWAYS (800-247-9297) for more information. Check http://www.britishairways.com for updates.
Continental, Refunds available for travelers with tickets for Tuesday and Wednesday. Customers scheduled to travel through Monday may rebook without penalty.
Delta, Planning to resume flights after 6 p.m. ET on Wednesday. Check http://www.delta.com for updates.
Frontier, All flights canceled through noon ET on Wednesday. All travel scheduled through Sunday may be refunded or changed without penalty.
Icelandair, lights canceled through noon ET on Wednesday. U.S.-bound passengers diverted to Iceland may return to Europe Wednesday at no additional cost. Ticketholders to/from the U.S. may be reaccommodated without penalty.
Lufthansa, Flights between Germany and the U.S. or Canada are suspended until further notice. Ticketholders for travel between September 11 and September 30 can be rebooked/rerouted within the same class without any fee. Call 800-645-3880 for more information. Check http://www.lufthansa.com for updates.
Sep 12th, 2001, 01:33 PM
Posts: n/a
Continuation of same message:

Mexicana, Flights canceled to and from the U.S. and Canada until further notice. Visit http://www.mexicana.com.mx or call 800-531-7921 for updates.
Midwest Express, Refund and change rules waived for travel scheduled through Monday. Visit http://www.midwestexpress.com for updates.
Northwest, Flights canceled through noon ET on Wednesday. Travel scheduled through September 14 may be refunded or changed without penalty. Visit http://www.nwa.com for updates and for information on diverted flights
Southwest, Planning to resume flights at noon ET on Wednesday. Customers may request a full refund, regardless of travel dates.
Spirit Air, Flights canceled through 5 am Thursday. Visit http://www.spiritair.com for updates or call 800-772-7117.
Sun Country, Flights canceled through noon ET on Wednesday. Customers traveling through Saturday at 12 midnight CT may request refunds. Call 800-FLY-N-SUN (800-359-6786) for travel updates.
Swissair/Sabena, Eastbound flights canceled, westbound flights re-routed safely. Call 800-722-0850 for inquiries.
US Airways, Flights canceled through noon ET on Wednesday. Call 800-428-4322 for reaccommodation without penalty.
Vanguard, Flights canceled through noon ET on Wednesday. Call 800-VANGUARD (800-826-4827) for flight status and reaccommodation.
Virgin, Service between the United Kingdom and the U.S. or Canada is suspended indefinitely. Any passengers booked on a Virgin flight should call 800-862-8621. Check http://www.virgin-atlantic.com for updates

Expedia, Call Customer Support at 800-EXPEDIA (800-397-3342).
Travelocity, If you are traveling within the next 48 hours, call 888-709-5983 for Travelocity customer service. Travelocity and HRN will provide full refunds for hotel "GoodBuys" canceled on Tuesday.
Orbitz, Contact your airline directly for information about rebooking or refunds.
Priceline.com, Contact your airline directly if you are in the middle of your trip. If your trip is scheduled to depart before Friday at midnight, call Priceline at 800-774-2354. If your trip is scheduled to depart after Friday, visit http://www.priceline.com for updates.
Hotwire, Hotwire states: "All Hotwire tickets will be honored to the best of our ability once regular air travel resumes." Visit http://www.hotwire.com for updates.
Amtrak, Amtrak has resumed operation in the Northeast Corridor. Check http://www.amtrak.com for updates on other regions.
Greyhound, Scheduled operations in the Northeast have resumed, with significant delays. Terminals in New York City, Newark, Norfolk, and Washington, D.C. still closed; several other terminals have relocated. .Visit http://www.greyhound.com or call 800-231-2222 for updates and details.
Sep 12th, 2001, 01:46 PM
Posts: n/a
To all of you, it's very important to note that each airline has a different set of rules appying and that these rules have been changing hourly so it seems. Please check with your travel agent or the airline before making any plans!
Sep 12th, 2001, 01:56 PM
Posts: n/a
www.hotelstravel.com has links to nearly every airline, hotel chain and airport.
Sep 12th, 2001, 07:56 PM
Posts: n/a

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