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A wonderful story about the Paris Perfect folks

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Apr 7th, 2008, 06:24 PM
  #1
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A wonderful story about the Paris Perfect folks

Hello to my friends on the Europe board. I am usually over on the Asia board, but I learned about ParisPerfect.com from helpful fodorites on this board and stayed with them the summer before last, as did my sister and her family last summer. We were thrilled with the apartments and with the company, but something that happened last week takes Paris Perfect to a new level in my book.

My 19 year old niece is studying in Paris for the year and had a serious medical issue with a collapsed lung (pneumothorax) last week. Her mother (my sister) who lives in Vermont called me in a panic at 4:30 AM last Weds morning and told me her daughter was in the emergency room at the American Hospital in Paris (this daughter had a previous lung collapse in the fall that was life-threatening with a three week hospitalization, but we had been assured that her lung surgery last fall had cured the problem. She had been cleared by her physicians to go to Paris. )

My sister needed to get to Paris immediately was leaving from Montreal that afternoon on a flight to Paris. She asked a travel agent to find a hotel suite in Paris where she could be with her daughter for recuperation from whatever the medical treatment would be. However, when she called me, I immediately thought of Paris Perfect and how perfect one of their apartments would be. Yes, they are expensive, but so are hotel suites and an apartment would be so much better for an extended recuperation. I remembered that I had Philippe's cell phone (Philippe and Madelyn Willems own Paris Perfect). I called him on his cell and he happened to be at a hospital in Paris himself visiting a relative. When I told him that I needed a small apartment for the next morning for at least a week, maybe two weeks, and that my sister was rushing to Paris to be with her daughter, he said "I'm not at the office, but tell your sister to just get on the plane and we'll have an apartment for her when she lands. We'll make it happen. We all have children, I understand what she is going through. If I don't have a small apartment available, I will still make it happen."

A few hours later, my sister landed in Paris and was met by the Paris Perfect staff. Not only did they get an absolutely spectacular apartment (Bergerac) with the Eiffel Tower in their front window, but Philippe also happens to be a cardiac surgeon (nothing like a full-service rental and made a call to a friend, the head of cardiac thoracic surgery at Georges Pompidou hospital. He was able to get a recommendation for a thoracic surgery specialist for my niece and then he offered to personally set up the appointment.

Philippe also called both my sister and my niece at the apartment to let them know they could call him at any time if they needed anything.

I simply cannot say enough about Philippe and Madelyn, Paris Perfect, and the thoughtful generosity of these terrific people. They made my sister and niece feel like they had family in Paris.

Oh, yes, my niece had a follow up x-ray today (Monday) and the bed rest at Bergerac has done wonders. Her pneumothorax has decreased by over 50% and it looks like another week of bed rest in Bergerac looking out at the Eiffel Tower is just what the doctor ordered.

Philippe and Madelyn Willems are wonderful people who also just happen to have spectacular apartments in Paris.
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Apr 7th, 2008, 07:23 PM
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Bravo, human kindness can be without bounds! Thanks for your wonderful post.
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Apr 7th, 2008, 07:41 PM
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The human connections made through internet communities such as this one have changed so many lives. What a wonderful example! I hope your niece makes a speedy recovery.
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Apr 7th, 2008, 07:45 PM
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Another Bostonian here. Always happy to read happy endings.
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Apr 7th, 2008, 07:55 PM
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A lovely story, thank you. Best of luck for continued health for your neice and I wish I were renting an apartment in Paris but will be there with my 15 year old daugter in hotel for few nights. Will keep in mind for future.
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Apr 8th, 2008, 05:26 AM
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Nikki you said: The human connections made through internet communities such as this one have changed so many lives.

It really is true, isn't it? The Fodors forums are some of the most useful and most civil forums on the Internet. They have been invaluable in my travel planning over the last few years and now one of the suggestions has helped my family. Doesn't get any better.
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Apr 8th, 2008, 05:47 AM
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Wow, such an endearing, heartwarming story. To reach out a hand in time of need is truly a blessing.

And what better place to gather strength and heal than in Paris with a view of the Eiffel Tower.



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Apr 8th, 2008, 05:54 AM
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This story has made my day!!
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Apr 8th, 2008, 06:45 AM
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BostonHarbor, this is truly heart-warming. The Willems deserve a medal.

Paris Perfect sounds ... perfect.

Anselm
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Apr 8th, 2008, 06:54 AM
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I had communicated with both Phillippe & Madelyn prior to our group's stay in two of their apartments in 2006 and their level of service and kindness is so over the top --- I am not surprised at this "Good Samaritan" story -- they truly go above and beyond!
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Apr 8th, 2008, 07:37 AM
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What a heart warming story,, its true kindness knows no borders.
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Apr 8th, 2008, 09:09 AM
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Nikki,

I just looked back at my Paris questions to the forum two years ago and it was fun to discover that it was you who first brought Paris Perfect to my attention (along with other suggestions you had).

So, in the world of "circles", this one seems to have come round.

Thank you.
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Apr 8th, 2008, 10:03 AM
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Parisperfect.com has now gone to the top of my list of go-to websites for Paris accommodations! Thanks.
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Apr 8th, 2008, 10:54 AM
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Boston Harbor, you have made my day.
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Apr 8th, 2008, 11:23 AM
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another nice fodors tale....thanks for sharing

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Apr 8th, 2008, 01:42 PM
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Hope your niece continues to do well. I think we all live in fear of someone we know getting really ill when traveling. It is nice you had that connection to make it easier on your sister. Keep us in formed. Karen
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Apr 8th, 2008, 02:01 PM
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What a wonderful story! Thank you so much for sharing I hope your niece has a speedy recovery as well.
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Apr 8th, 2008, 03:29 PM
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I sent your message to Madelyn as I thought she would enjoy reading it.

Madelyn and Philippe are great. Also Carolyn, Madelyn's sister, who lives in PAris and handles the Paris rentals. Madelyn and Philippe are in London. Philippe does handle the money part of all.

I have rented from them, most recently, last October and I will be with them again later this month.

Nice people, and nice places.
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Apr 8th, 2008, 04:20 PM
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We used Paris Perfect three years ago and your story does not surprise in the least. They are great people.

What a fantastic ending to a potentially horrible situation. I hope your neice recovers quickly, with those views it won't be long!!!!!

Schnauzer
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Apr 8th, 2008, 05:32 PM
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Thank you everyone and I'm not surprised so many of you have had great experiences with Paris Perfect.

I'm sending this message thread to my niece Ellen in Paris and her mom. Ellen is feeling much, much better. What a treat it will be for her read the kind wishes sent to her by those in this forum.


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