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jimjimjim Jun 9th, 2014 10:55 PM

Tipping on board
 
Australians don't tip. We pay our bar staff, waiters, etc a full living wage, extra at night and on weekends. To pay someone a tip is highly unusual. To expect a tip is frowned upon. To leave change on a bar is to invite bar staff to exclaim "hey, you left your change".
We know Americans tip everybody within sight. How much, how often, we have no idea. We know Europeans tip less often. How much, how often, we have no idea. When don't we tip? We have no idea.
So here we are going on a cruise where we are being charged up front $12.50 a day each. That's about $800 to cover tipping? Cover who? We don't know.
An acquaintance tells me to get $50 in singles to use buying drinks. So a beer for me and a glass of wine for my wife is what? Per drink, per round, per session (say about 3 drinks each). What about other ship staff?
So I read the blogs and you say "you must tip". but that's no real help.
Advise would be welcome.

di2315 Jun 9th, 2014 11:16 PM

We also took a cruise where the $12.50 per day per person was included in the upfront price. I think the cruise companies do this a lot with Aussies, because of our non-tipping reputation.
This payment is divided amongst all the ship staff, including those who work behind the scenes (kitchen, laundry etc).

At the end of the cruise, we gave an extra tip to our cabin steward because he was so friendly, helpful and generally pleasant at all times. That was the only extra we paid. Di

jimjimjim Jun 10th, 2014 12:05 AM

so you didn't tip when you bought a drink at the bar?

jacketwatch Jun 10th, 2014 12:51 AM

Drinks at the bar or anywhere for that matter include a 15% gratuity.

I am American and I can assure you we don't tip "everybody within sight." It's not like to throw money around. Most of us can't afford that.,

When you come here follow the custom. If I am ever in your country I won't tip as is your custom.

jacketwatch Jun 10th, 2014 12:53 AM

PS: we have been on 11 cruises thus far and usually tip a little extra to the cabin stewards and main waiters if the service has been good which it almost always is.

gail Jun 10th, 2014 02:10 AM

The tip charge covers all your tipping requirements on a cruise - and most cruiselines are cash-less so certainly no need to throw $1 bills around to everyone. Often the bar charge includes a tip - look at the bill - or you have the option to add it to amount charged to your cabin.

What I have found a better idea than tipping cabin steward at the beginning of the trip - after the first night leave $5-10 with a short note thanking them for how nice the cabin is - and this is the perfect time to ask for extra pillow, etc that you might need. We find that by doing so we get a little extra service for the remainder of the cruise. If it is a longer cruise, you can repeat this tip mid-cruise.

If you want to laugh at tipping "requirements" - go to some other countries (Egypt comes to mind) where we found it was the custom to truly tip for everything, often the equivalent of a half dollar or so - tip the guy who opens the door for you, tip the guy who closes it, etc. We even had to tip the camel guy to get our daughter off the camel.

di2315 Jun 10th, 2014 02:49 AM

We're not bar drinkers, so this didn't apply for us.
When we bought bottled sparkling mineral water, the 15% was included in the chit we signed for purchasing. Di

jacketwatch Jun 10th, 2014 06:14 AM

This topic begs the question as to what those who rely on tips in the US, mainly wait staff, make in OZ. Any ideas?

doug_stallings Jun 10th, 2014 07:04 AM

On most cruise ships, the only tips I ever give out in cash are to the room service waiters. Otherwise, reasonable 15% gratuities are built into the cost of drinks, spa services, etc. (Just as in Australia, though we tend to break those out into separate line items, but the principle is the same.)

The reason the service is billed separately is because most cruise lines supplement the meager supplements of their staff with these service fees. They want the price of the cruise to look lower; it's not as if the service fees are optional. They're not.

Frankly, I think Australians get a bit too worked up sometimes about this. You probably end up paying more than Americans do for service and taxes and just don't know it.

jacketwatch Jun 10th, 2014 08:20 AM

All it is is a difference in customs and practices. C'est la vie.

chepar Jun 10th, 2014 09:30 AM

I like that the cruise lines now just charge the daily tip amount - much easier than how it used to be before with the envelope and cash thing on the last night of the cruise.

I do tip extra sometimes to bartenders, even though I know a gratuity is built in. I don't tip every time I get a drink or a huge amount - but the extra tips seem to help in getting me prompt service, even when the bar is very crowded. The bartenders also remember your name and what your drink of choice is, which is nice.

I usually tip a little more to my cabin steward, dining room waiter and the sommelier if the service has been good (it usually is).

I always tip for room service when they bring the food to my cabin.

Dayenu Jun 10th, 2014 09:35 AM

"That's about $800 to cover tipping? Cover who? We don't know." - just do your homework. There is a breakdown of $12.50 on the cruise website.

When you order a drink, you will get a check to sign. On it you will see the price of the drink (same as on the menu) and a 15% or 18% gratuity added. You don't need to tip additional.

The only time tips are expected (not mandatory, but customary) is when/if you order room service. $2-3 for breakfast, $3-5 for lunch or dinner. Or more - it's up to you.

You can tip your room attendant or restaurant waiters additional if you wish. I think most people on cruises don't do it.

About $50 in singles. It's a good idea when you go off the ship. If you take a land tour, they expect tips. If you want to buy a snack or a souvenir it's better to have small bills for that.

If you follow the rule "Americans tip everybody within sight" it only shows your arrogance. We'd love to have you here as a tourist, tossing your hard-earned money around. Welcome!

jacketwatch Jun 10th, 2014 09:38 AM

I love you D. :D.

Dayenu Jun 10th, 2014 11:13 AM

:))

jacketwatch Jun 10th, 2014 01:13 PM

J3. How long is your cruise? At $25.00 per day assuming there are two of you and at $800.00 that about 32 days. Nice cruise. I would just enjoy it and not worry about the tips. If you can afford a 32 day cruise you can afford the tips. No worries. :S-

Cathinjoetown Jun 10th, 2014 01:28 PM

Dayenu,

Agree with all your advice except distributing US $ as onshore tips, unless the cruise is docked in a port where dollars are accepted par value currency--the US, many places in the Carribean, Bermuda, possibly Canada.

If on a Med or European cruise, tip onshore in the local currency or use a credit card. Dollars are very dfficult to change and small amounts, if accepted for exchange, would yield about 60-70% of the actual exchange value, if that.

jacketwatch Jun 10th, 2014 02:38 PM

When I tried to pay a cabbie in Istanbul USD was ok but no oldish bills. He wanted newer bills only as he said the older ones were too hard to exchange.,

jimjimjim Jun 10th, 2014 02:42 PM

Thanks for all the comments and advice. To answer some of your questions.
In Australia, casual bar staff wages is just over AU$19 per hour – if they work weekends or more than 9 hours over a normal week (40 hrs) they get a 200% loading. The average salary for a Cook, Restaurant is AU$48,751 per year.
Dayenu – you are misunderstanding me. We are going on what we see on tv (how else?). We don’t mind tipping – just want to know how it all works.
Jacketwtch –“ If you can afford a 32 day cruise you can afford the tips.” Yes, its our 1st Cruise – its been on our bucket list for many years, and as we are in our mid 70s we decided we’d better do it without delay. We just want to do the correct thing, and not be embarrassed.

chepar Jun 10th, 2014 03:06 PM

>We just want to do the correct thing, and not be embarrassed.<

With the daily charge for tips, there is no reason to be embarrassed at all should you choose not to tip anything additional. Well, except for room service delivery, which IMO should be tipped outside of the daily charge.

It's all just a matter of what you feel comfortable doing. Have a great cruise.

jacketwatch Jun 10th, 2014 03:07 PM

J3 thanks for coming back and explaining. I suppose its safe to say don't believe everything you see on TV. :D. I am just now semi-retired from the medical field putting in 35 yrs. as an RN and I say with utter certainty don't believe what you see on TV hospital dramas. its a joke.

As for the cruise just relax and enjoy it. Your tips are paid already and you need not pay anymore unless you want to. We usually pay some extra to our cabin stewards and waiters as they normally work very hard and it shows but thats up to you. Dayenu gives good advice about what to tip if you use room service which is free by the way.

I think that after about 2-3 days if that you will be in the flow of things so you have a month left to really settle down and enjoy your cruise.

You never use cash on a cruise. You will get a card with your name and some sort of number on it and every time you but anything, even a soda you must use this card. Cash is not accepted for purchases so keep that card with you at all times. You also need it to exit and return to the ship so this is the most important thing you need. On most cruises you can view your bill on your in cabin TV set.

Fill out all the embarkation info on line which includes your passport numbers, CC info, air arrangements, etc. This will make embarkation a breeze.

I usually make copies of our passports and keep them in the room safe just in case.

I do hope you have a great time and enjoy your first cruise and if there is anything else you want to know just ask. I tried to cover some basic points but again ask away as you see fit and have a great time. What cruise line are you taking and where does it cruise to?

Cheers, Larry. :-)

jacketwatch Jun 10th, 2014 03:08 PM

Oops. I just noticed its HAL and I think you will really like this cruise line. What is your itinerary?

jimjimjim Jun 10th, 2014 10:21 PM

Thanks Larry, all the comments have been very helpful. We set off on 28th August - Nieuw Amsterdam. My kids have bought me an IPod mini bless 'em. Will I be able to use it on board to use the internet?

di2315 Jun 10th, 2014 11:33 PM

You need to check with your cruise line regarding internet - for us, the cost of using internet on board was way to high, so we joined up with Globalgig before we left Australia.

We still didn't get access while at sea, but as our cruise was in a port on all but 2 days of the 14 day cruise, we just waited till the ship docked then we were able to use our connection until we upped anchor again.

A couple of times the signal wasn't very strong, but we soon realised that we needed to be on the 'land' side of the ship to get a good signal.

DH tells me that the Globalgig rates aren't as good now as when we joined up - maybe others will know of better servers. If you do go with a server other than what the ship provides, make sure they cover the countries you'll be visiting. Di

JaneB Jun 11th, 2014 03:28 AM

I am cruising in August/September on Dawn Princess which is homeported in Sydney and charges in Australian dollars. Are the tips included?? I never thought about it before reading this. I will look in my paperwork for the cruise to see what is said but wondered if someone could give me a quick answer.

jacketwatch Jun 11th, 2014 03:49 AM

You can use it but check the prices as di noted. They do add up and if the connection is slow they its even more. For most lines is around 0.75 cents per minute but if you buy packages then its much less. Check with HAL to see. Have a great time!

Cathinjoetown Jun 11th, 2014 04:24 AM

I suggest you phone them and/or check your paperwork.

Unless someone reading this is on this specific cruise, any answer would be conjecture, might be right but might not.

Dayenu Jun 11th, 2014 11:28 AM

On Princess tips are not included. They either ask you to pre-pay, or add to your invoice every day, this depends on dinners - if you chose "any time" dining, tips are pre-paid, if fixed - they will add to the invoice.

You can pre-pay them, if it makes easier for you to budget the trip.

Jim, check with your phone service provider how much the charges are. The cruise company may not know, or have incorrect information. I saw posts from people who had to pay several hundreds US dollars for using phones at sea.

doug_stallings Jun 12th, 2014 06:40 AM

@JaneB: I had read that Princess changed their tipping policy for ships based in Australia because of the whole Australians-don't-tip thing, but I suspect it's just a pre-pay option as Dayenu explains. What I don't know is whether the pre-pay is included in the fares for folks who book in Australia.

JaneB Jun 12th, 2014 02:24 PM

Per call to Princess, tips are not included for bookings made in the US. The agent did not know about bookings made in Australia.

cheezz Jun 14th, 2014 10:55 AM

I cruise solely with Princess, so don't know about HAL's policy. When you first get onboard, you can stop at the front desk and ask that the automatic tipping charges be removed. That way, you can elect to tip whom you want and for how much. You would probably end up tipping about the same, but that will put it in your hands if you want to be more generous in some areas. Keep in mind, the automatic tipping policy has it's pluses and minuses. If you remove the automatic feature, then none of the back-staff (cooks, cleaners, etc.) will be included. I believe they should be all be paid up front for what they deserve according to their job, but, alas, it doesn't work that way. Most of them rely on those tips which get sent home to support families.

Dayenu Jun 14th, 2014 11:28 AM

"If you remove the automatic feature, then none of the back-staff (cooks, cleaners, etc.) will be included." - sorry, but this is not true. It's a common misconception, unfortunately.

The staff is not allowed to keep all tips if auto-tips are removed. They must surrender the "suggested amount" of auto-tip into the pool, and allowed to keep only what's above it.

If you tip less than "suggested" it means that the poor employee will have to add his own money not to be blamed being a thief, or having done something to get auto-tips removed.

Please, everybody, leave the auto-tips on, and tip additional cash if you are so inclined.

JaneB Jun 14th, 2014 11:42 AM

I don't have a problem with paying the tips if they have not been included with the cost of the cruise. I wish we did not need to tip and workers were paid a decent wage without having to rely on the kindness of strangers.

jimjimjim Jun 26th, 2014 08:28 PM

All good stuff - thanks to all. I went to a info meeting this week about my specific cruise/line. More of a salesman sell I thought. She said (like many of you) just pay the daily rate automatically and don't tip. She recommended that you take your internet stuff onto the land as everybody now has free wi-fi. Also said a bag of laundry will cost $20 and you can stuff a lot into the bag if you roll the items up. Small stuff she suggests are best stomped on in the shower and hung up on the provided line. Most docksides have an ATM to draw local currency or in town but she said most port cities are very inexpensive.


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