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-   -   HELP!!!! SKYAUCTION.COM (https://www.fodors.com/community/cruises/help-skyauction-com-468795/)

ballet1288 Aug 21st, 2004 06:18 AM

HELP!!!! SKYAUCTION.COM
 
I am trying to get a problem resolved with Skyauction - Has anyone ever been able to find a phone number for them??? I only have been able to get through to them with email. If anyone has ever called them PLEASE let me know where you got the phone no. THANKS!!!

Budman Aug 21st, 2004 10:34 AM

I thought I had their number somewhere in one of my e-mails, because I called them once.

I found it:

"Should you have any questions about this particular auction or itinerary, please feel free to contact us either by return email or at (212) 355-3660 or (800) 929-9929"

This was from a March 2002 e-mail. Good Luck. They are actually a travel agency. I called them once to change an itinerary or flight, and they were very accommodating. Of course, that was 2 1/2 years ago. Hopefully, their customer service is still good. ((b))

ballet1288 Aug 21st, 2004 10:50 AM

Thanks for the numbers - I am still waiting to see if I got my dates for a cruise I won - I have heard lots of negative stuff about them as I searched on the internet for a phone no.

Budman Aug 21st, 2004 11:34 AM

I'm thinking that if they don't have your dates, you won't be charged. At least that has been my experience with Skyauction. Good luck. ((b))

manycruiser Aug 21st, 2004 03:17 PM

I have used them for a cruise, two weeks in mexico, and air, and never had a problem. They were very helpful.


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