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-   -   cruise specialist (https://www.fodors.com/community/cruises/cruise-specialist-1674601/)

marsha1340 Nov 30th, 2019 02:05 PM

cruise specialist
 
I am interested in hearing from anyone who knows of a good cruise specialist travel agent. If you've used one that you like, please send contact info. Thanks.

mlgb Dec 1st, 2019 12:19 AM

I use Vacations To Go. (www.vacationstogo.com) If you see something interesting, you need to call. I recently used Gabriel @ extension 7105, on advice of a friend.

You can also browse the website for deals, then call the cruise line directly.

If you are a membor of Costco they also do cruise bookings.
Used Expedia once and don't recommend.

jacketwatch Dec 1st, 2019 12:53 AM

https://www.cruisesinternational.com/
Ask for Kathy Biancalana. We have been with here for at least 10 years.

marsha1340 Dec 2nd, 2019 08:59 AM

Thanks.

Patty Dec 2nd, 2019 12:30 PM

I've found Vacations to Go and Costco to be pretty competitive. I booked my last two cruises through Costco because they had slightly better offers. Depending on the cruise line, Costco gives you a commission rebate (like most travel agents) in either the form of an onboard credit or a Costco cash card. Costco only partners with 12 cruise lines so if you're looking for something outside of those you'll need to book elsewhere. Also Costco doesn't assign you an agent and there's no way to contact the same person directly. Each time you call, you'll be speaking with a different person. I do my own research on cruisecritic.com and know exactly what I want so it works fine for me.

mlgb,
What happened with Expedia? I've never used them.

mlgb Dec 2nd, 2019 05:29 PM

Made a number of errors in names and DOB of passengers, stupid mistakes. Not always available, can't get the same person. promised OBC not included at first.

I haven't used them since. I like being able to contact the same agent at VTG.

We did get some OBC from VTG on our most recent cruise (Bliss Panama Canal).

marsha1340 Dec 3rd, 2019 05:01 AM

Thanks. Costco does not offer the lines that we are interested in.

Rhea58 Dec 5th, 2019 02:52 AM

I have used Daniel Gonzalez @ Vacations to go every year for 10 years & he is quick to respond
1-800338-4962 x7111

marsha1340 Dec 6th, 2019 07:11 AM

Thanks.

whitehall Dec 6th, 2019 07:53 AM

Do you really need a TA to book a cruise? There is so much info on the web today (cruise critic an excellent resource as mentioned). We prefer to have as much control as possible over the process and not have to rely too much on a TA. When we cruise, we select what we want and then we shop price and have found the website cruisecompete.com to get us some very competitive bids from a few agencies. Crown Cruise vacations has twice offered us the best pricing. If you are booking an expensive cruise, the commission may be high enough for a TA to provide a higher level of service than often provided.
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mlgb Dec 6th, 2019 08:40 AM

Helpful for newbie cruisers who don't understand things like OBC, differences between cruise lines and ships.

I know people who use Auto Club also.

I like the VTG website.

marsha1340 Dec 7th, 2019 09:10 AM

Thanks. You've all given me good information. I found a local agency that specializes in cruises and will check them out next week. The names you've given me will be good back-ups if the local does not work out.

marsha1340 Dec 10th, 2019 02:46 PM

I would only use a travel agent for cruises. We are independent travelers and readily make all of our own arrangements. However, it was recommended that we use a cruise specialist the forst time we took a cruise, and it paid off in discounts and advice re cabins, etc.

Orlando_Vic Dec 31st, 2019 05:18 AM


Originally Posted by whitehall (Post 17026072)
Do you really need a TA to book a cruise? There is so much info on the web today (cruise critic an excellent resource as mentioned). We prefer to have as much control as possible over the process and not have to rely too much on a TA. When we cruise, we select what we want and then we shop price and have found the website cruisecompete.com to get us some very competitive bids from a few agencies. Crown Cruise vacations has twice offered us the best pricing. If you are booking an expensive cruise, the commission may be high enough for a TA to provide a higher level of service than often provided.

It’s all about personal service and the OBC that is given by TAs ( mine included). I don’t feel there is any loss of control by using one.

marsha1340 Jan 1st, 2020 10:20 AM


Originally Posted by Orlando_Vic (Post 17037717)
It’s all about personal service and the OBC that is given by TAs ( mine included). I don’t feel there is any loss of control by using one.

It seems that Whitehall is a very experienced cruiser who already knows the ins and outs and does not need advice. However, those of us who are not so experienced can be saved lots of headaches using a cruise specialist. We found a wonderful local company The Cruise Shoppe Of Boulder LLC - Cruise Agency | Boulder, CO which only does cruises. Greg and Sian, who have lived and worked on ships for many years, helped us decide on the best cruise, cabin,budget, etc. to meet our needs. They also made us aware of questions that we should be asking. Their services are free as they make a commission on the cruises they book.


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