Ritz Jamaica Review

Feb 25th, 2003, 05:23 AM
Original Poster
Join Date: Jan 2003
Posts: 86
Ritz Jamaica Review

I just returned from a week at the Ritz Rose Hall in Montego Bay on their version of the "all-inclusive" plan. We had an excellent trip and really felt like we got a good value for our money. The weather was perfect with only a brief fifteen minute rain shower one morning.

The hotel is gorgeous with plenty of grounds to stroll around. Our room was a "garden view" which was fine. We looked out over the mountains and the palm trees. The room was large and kept amazingly clean with two cleaning services a day. We didn't particularly enjoy the beach, but not because it was rocky as some have said here. It was just too crowded, though that may be more due to the time of year that we were there.

Most of the meals that we had were very good, with a couple of meals being excellent. The service was very good, especially by the male waiters. We noticed a big difference between the males and females. The White Witch was our favorite restaurant and we ate there several times.

The staff at the hotel was very confused by what was included in the "all-inclusive" plan. No one was really sure. One staff member told me that no spa treatments were included, yet we were given two one hour massages and $700 worth of spa credit. One staff member told us that room service wasn't included, when we had in writing that it was and our bill reflected that it was.

Overall, we enjoyed our trip. Would we go back? Probably not.

If anyone has any questions, feel free to ask . . .
sap115 is offline  
Feb 25th, 2003, 05:57 AM
Join Date: Jan 2003
Posts: 929
Hi, thanks for the report. Were you on the Key to Paradise Plan? That's what we are going on and I have been told that room service is included but that spa treatments are not. I think the confusion stems from the fact that they were offering a plan last year that included spa treatments. What kind of documentation did you have to show what was included? I want to make sure I have the right paperwork. And how did you manage to get the spa treatments? Thanks for your insight.
eileen is offline  
Feb 25th, 2003, 06:23 AM
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Join Date: Jan 2003
Posts: 86
Yes, we were on the "Keys to Paradise" plan. When you arrive at the resort, they will give you an envelope that includes a list of everything that is included and everything that isn't included. The person who checked me in gave me coupons for the spa treatments. I was shocked, because I had specifically asked if spa treatments were included before I left and I was told they definitely weren't included. It kind of irked me because had I known that they were included, I would have made my spa appointments before leaving home.

The plan is definitely a good deal. Breakfast alone would have cost us over $50 for the two of us. We kept track and we would have spent well over $2000 in just food and drinks. The food and drinks were way overpriced . . . but still.
sap115 is offline  
Feb 25th, 2003, 02:05 PM
Join Date: Jan 2003
Posts: 1,268
Did you go anywhere in Jamaica?
liza is offline  
Feb 25th, 2003, 04:10 PM
Join Date: Feb 2003
Posts: 17
Thanks for the information. My husband and I are scheduled to go to Montego Bay for the first week of April. Our Liberty Travel specialist suggested Sunset Beach Resort since we are only spending two nights. Since the occasion is my 30th birthday, I upgraded to the Ritz after reading endless trip reports. I am still wondering if it is worth it. We are also on the all inclusive. My biggest concern is not the beach, but I'd like lots of drinks, good food, an upbeat atmosphere, and not a worry about paying additional money, hence all inclusive. My question: If you would not stay again, would you recommend the Ritz to me? Or offer another suggestion? Did you have to pay additional money or were tips/taxes included? Roundtrip transfers to the airport? And finally, we won't be departing until about 4pm Sunday. Will the Ritz honor our all inclusive until then?
I know this is lengthy but I'd appreciate any response, especially since you've just recently returned. Also, we're spending $1000 per person for two nights so we want it to be worth it. The Sunset is all inclusive $750. Is the Ritz worth $300 more?!
mathisn is offline  
Feb 26th, 2003, 06:42 AM
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Join Date: Jan 2003
Posts: 86
I can assure you that you will have a wonderful time at the Ritz and that it will be worth every penny that you paid. It is quite luxurious. There is always plenty to eat and drink! I have very high standards for dining and I found the restaurants to be very good. Much better than a lot of places that I have eaten in the Caribbean. The reason that I wouldn't go back isn't that I didn't enjoy it. I would just rather try other places. Plus, I REALLY like having a long beach to take walks on and be able to spread out away from people.

For us, airport transfers were included in our package. But I think that's something that you have to check with your travel agent about. Taxes and tips were included in the package as well, though they don't make that well known. We were a little confused by the tipping, since on all of the bills that you sign it says "gratuity not included." If you're on the meal plan though, it is included. We tipped our favorite waiters extra at a few meals and our favorite bartenders a couple of times at the beach.

Our flight didn't leave Jamaica until 8:00PM, so we took full advantage of the all-inclusive up until 5:30PM.

Some things you can look forward to at the Ritz . . .
- Cold rum scented towels brought to you on the beach several times during the day
- EXCELLENT coffee
- Amazing lobster at the White Witch.
- Comfortable beach chairs
- The cleanest public restrooms that I've ever been in.
- Room service breakfast. Amazingly presented.
- The martini cart at Jasmine's. They whip up your martinis right before your eyes.
- The view of the sunset from the White Witch. Make sure you make a reservation here before dark.

sap115 is offline  
Feb 28th, 2003, 03:24 PM
Join Date: Feb 2003
Posts: 17
Thanks for the feedback. We can't wait to go!
mathisn is offline  

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