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-   -   atlantis resort (https://www.fodors.com/community/caribbean-islands/atlantis-resort-199707/)

dean Apr 15th, 2002 08:00 AM

atlantis resort
 
my family and i are planing a trip to atalntis in july. from what i read the food is over priced and the service is uneven,,i was looking forward to this trip. what do you all think?.....thanks...dean

S Apr 15th, 2002 08:05 AM

I went to the Atlantis with my family about 2 years ago. It was the best vacation of our lives. The beach was great and the place was accomodating. The pools are gorgeous and so is the Aquarium. Be careful of the Natives though.<BR>Go and enjoy!

Lorraine Apr 15th, 2002 08:20 AM

I went to Atlantis with my family in 1999 and it sucked. We would never go back there again. The food was terrible, the service was awful. The weather was beautiful and laying around by the pools was fantastic. But not being able to eat a decent meal at any of the restaurants and paying all the money that we did for non-existent service, we would not return.

tom Apr 15th, 2002 08:39 AM

I was there a few months ago - really enjoyed it- it's not perfect but has a lot of positives. I thought the food and service were quite good (except for a disappointing meal at Fathoms).

Beth Apr 15th, 2002 09:02 AM

To further confuse Dean, we had our best meal at Fathoms! Here's the scoop, it's not fabulous luxury and service, but it is fun family entertainment. <BR>Yes, the meals are super expensive, but there are many less expensive places to visit listed all over this site. If you love buffets, the cheaper meal plan is probably not a bad deal. Otherwise, go a la carte. I wouldn't spend money at the big bucks places: Five Twins or Ocean Club, as they are just like the others (slightly above average) for TWICE the price ($100 per adult rather than $50 - not including alcohol).<BR>If your gang will enjoy lazing about the pool all day, going down three fun water slides repeatedly, exploring huge aquariums, munching burgers and sipping virgin pina coladas in their bathing suits... Go for it!<BR>We had a blast last week!

Frank Apr 15th, 2002 04:24 PM

Hi,<BR>We went to Atlantis in Sept '00 and Jun '01. Great pools, great beach, great casino, and great ambiance.<BR>The food was "C" at best. Service was ok at the restaurants. <BR>As mentioned, you can get off the resort to eat.<BR>Other than that, I loved the place. <BR>We stayed in the Beach Tower and saved over $ 1000 vs staying in the Royal Tower. You can use any facility no matter where you stay. <BR>I'd go back, despite the food.<BR>Frank

Cheryl Apr 16th, 2002 07:51 PM

We were just there in March and I think everyone should see Atlantis once. Sure the food is expensive and the service is slow but if you expect this you know what your in for. I took one suitcase full of snacks. There's a convenience store in the plaza across the street where we bought pop and booze. All I can say is the kids ( 11 and 7) are still talking about the resort.

tom Apr 17th, 2002 04:37 AM

Beth - i think part of the reason I was disappointed was that it was not what i expected. I found it very loud (did you notice voices echo like crazy down there) and much more casual than I expected. Also - didn't like the bread with seaweed baked on top and my entree was not good at all. I did like the conch fritters, however. I would definitely not recommend the Salmon Wellington (admittedly, an odd choice) to anyone who goes.

dave Apr 17th, 2002 09:31 AM

Food is good but very expensive. It isn't that easy to get off of the resort and eat. You will have to take a taxi a good distance. There is at least one small restaurant that is walking distance in a strip mall near the marina. Yes, it is a beautiful place and fun. It is also very expensive.

linda Apr 18th, 2002 08:01 PM

Be prepared to spend! Atlantis in not cheap. The food was mediocre but I will say that the variety of restaurants is incredible, everything from diner fare to fine french cuisine.<BR>Have fun!

Gail Apr 19th, 2002 03:25 AM

Everyone always talks about how expensive the food is. We have been to Atlantis several times and find the prices comparable to any other resort. As for service, you are in the Bahamas--things move at a slower pace. There are several restaurants off the Atlantis property within walking distance. It is a beautiful place. Go and enjoy!!

John Apr 22nd, 2002 06:36 AM

I also stayed in July '01, and loved it. The place was great. Food was good everywhere on property and off, better than just mediocre everywhere we ate. It is more expensive on property, but I wasn't dissappointed in the food at all.<BR><BR>I have a tri preport detailing all the places we ate, e-mail me if you would like to read...

TKEarl Apr 22nd, 2002 05:31 PM

My wife and I stayed at Atlantis and thought the food was the worst we have ever had ANYWHERE. The only thing worse than the food was the service. Can people be more arrogant and rude?<BR>The pool and beach were nice but we were ready to leave that place and you can bet we'll never spend another dime in the Bahamas.

Jennine Apr 23rd, 2002 03:13 AM

TKEarl:<BR>Can you elaborate on your experience at Atlantis and the Bahamas a bit more?<BR>Surely you can back up the comment about never returning.<BR>I'm considering Atlantis for my family of 4, but since it would be a costly vacation for us, we must give this decision some very serious consideration. I would hate to spend all that $ and be disappointed!<BR>Do you have any other suggestions for an active family Caribbean experience?<BR>Thank you for any further info you can provide.

tom Apr 23rd, 2002 04:42 AM

arrogant and rude? I actually found the Bahamians at the Atlantis to be very friendly. Can you give us some examples?

Jackie Apr 23rd, 2002 05:01 AM

I too found the people there very rude. Couldn't get my luggage brought up to my room for over 4 hours after arrival and when I called about it was told in a very mean way that they would get to it when they could. The service in the restaurants was pitiful. Waiter was taking our orders and just looks away to talk to a friend who is passing by. We sat and waited for them to finish their converstaion about where they would be going later and then we were able to order. People behind the main desk had an attitude that we were bothering them with our questions about local activities, etc. The quality I saw in the people was a " I could care less about you and what you want" attitude. Not the way to get people to return to your property. The grounds were very lovely but with that kind of service and attitude I won't be going back either.

Cindy Apr 23rd, 2002 08:27 AM

We just got back yesterday and found the service to be great! No waiting for luggage to be delivered, people smiling and friendly, waiters introducing themselves and bringing water and bread over immediately, front desk staff attentive and helpful. The food took awhile to come sometimes, but not that much longer then in any crowded restarant we've eaten at. But I expected it to be slow so I wasn't surprised. We stayed at the Coral Towers, so I wonder if those complaining stayed in the Royal towers which is bigger and therefore more crowded?? <BR><BR>Food was OK - just OK. Some things were better then others - it just depends on your taste. We were on the Gourmet food plan and made reservations a month before we left and we were always seated within a few minutes of arriving at the restaurant (usually around 7:00).

Mike Apr 23rd, 2002 08:53 AM

Dean,<BR><BR>We were at Atlantis in February and had a great time. We had zero problems with service - every staff member was quite friendly. With four kids, we limited outselves to the buffet restaurants for efficiency. The number of choices were plentiful, particularly for the picky eaters. It wasn't fancy and wasn't cheap but it got the job done. The pools, slides, acquarium and water activities made it well worth the trip. If your family lvoes the water, you'll have a great time

barb May 1st, 2002 06:04 AM

Just returned this week from 6 days in the Royal Tower. We had the gourmet meal plan & made reservations about two months in advance. Everyone in the group commented on how good the service was, we didn't have a problem at any meal or with the pool service staff. We also thought the food was excellent at Five Twins and the Bahamian Club, good at Fathoms, OK at Ocean Club (way too overpriced) and not good at Villa D'Este. The breakfast buffet was plentiful and again had fast service. I'm surprised to see so many negative comments. <BR><BR>Overall we had a great time, but I agree that it is very $$ and can be shocking if you aren't ready for it. We knew ahead of time what to expect and so it wasn't a problem. The resort is really something to see.<BR><BR>

Diana May 2nd, 2002 12:38 PM

Try staying at the Comfort Suites next door. You get full Atlantis privileges, but the rates at this hotel are less pricey. They have a free continental breakfast every day, and there are fridges in the room for lunch supplies if you want to lighten up your food expense. It's just a walk across the street. We were closer to some of the Atlantis property than our friends who stayed in the Coral Towers.


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