joan |
Dec 6th, 2001 05:45 AM |
Just back from a weeklong trip to Playa del Carmen. We were two families traveling from Florida and Colorado. When we arrived, they bumped us to another hotel - comparable in quality but another 20 miles south - no walking to town at night like our teens had anticipated. We tried to get a comp rental car - took 4 days and much hassle for a one-day car. Apple rep never returned our calls or contacted us in any way. I would never book through Apple again. That said, if NOTHING goes wrong, you're fine. Also, they are notorious for stranding their charter air customers. We booked air on our own, but our friends did the charter with no problems.
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