Fodor's Travel Talk Forums

Fodor's Travel Talk Forums (https://www.fodors.com/community/)
-   Australia & the Pacific (https://www.fodors.com/community/australia-and-the-pacific/)
-   -   Received an email with your Fodor's login information? (https://www.fodors.com/community/australia-and-the-pacific/received-an-email-with-your-fodors-login-information-743311/)

Katie_H Oct 17th, 2007 06:10 AM

Received an email with your Fodor's login information?
 
Hello all-

It has come to our attention that some members received an email earlier today containing their screen name and a "new" password.

Please ignore and delete these emails. Your passwords remain secure and have not changed. We are investigating the cause of this mailing and when we know more we'll certainly relay that information on to you.

We apologize for the inconvenience.

Best,
Katie

Katie_H Oct 17th, 2007 05:34 PM

ttt

Katie_H Oct 17th, 2007 05:35 PM

Oh and I forgot to mention that we now know that this was an internal error on our part. We apologize! Please ignore the emails---your passwords remain safe and the same.

JohnFitz Oct 22nd, 2007 10:19 PM

Sorry Katie but mine did not stay the same as when I logged on today ,for the first time in a whileand after getting that very odd email , I could not get on as the systenm did not recognise my password and had to go through the whole process of asking for a password to get on .

Katie_H Oct 23rd, 2007 06:07 AM

Sorry JohnFitz that you had to go through that trouble. We're still not completely in the clear in regards to the relaunch but we're getting there. Thanks for posting your experience.

Bokhara2 Oct 23rd, 2007 02:25 PM

Hi Katie,
It doesn't matter now, as I've re-registered; but I couldn't get on with my old password, which was saved on my computer. Nothing happened when I asked for a new one (several attempts). So, I just gave up & re-registered. Cheers, Bokhara


All times are GMT -8. The time now is 10:47 PM.