Go Back  Fodor's Travel Talk Forums > Destinations > Asia
Reload this Page >

Vietnamese travel agency

Search

Vietnamese travel agency

Thread Tools
 
Search this Thread
 
Old Aug 28th, 2009, 12:31 PM
  #1  
Original Poster
 
Join Date: May 2008
Posts: 65
Likes: 0
Received 0 Likes on 0 Posts
Vietnamese travel agency

Has anybody used the services of Indochina Travel Services,based in Hanoi?
I would appreciate feedback on their services.
Thanks
cestgaston is offline  
Old Aug 28th, 2009, 01:45 PM
  #2  
 
Join Date: Jan 2003
Posts: 6,897
Likes: 0
Received 0 Likes on 0 Posts
Well, you've posted 3 times in the last two months on Vietnam travel agencies - twice on Indochina Travel Services and once on Vietnamstay. Have you done a search on this forum?

We used Tonkin travel as have a couple of others here. We were totally satisfied. Good pricing, reliable service. Why don't you just use them?
Craig is offline  
Old Aug 29th, 2009, 07:58 AM
  #3  
 
Join Date: May 2003
Posts: 63
Likes: 0
Received 0 Likes on 0 Posts
CestGaston:
A smart traveller always scopes out the market before handing your hard-earned money over. There are too many sharpies in the Ha Noi travel business to accept any recommendation unchecked.

VietNam is not a destination where you really need a tour unless you have special needs. In one end and out the other - on an OpenJaw ticket.

Indochina Travel Services enjoys a good reputation, has no claims against it at VNAT and employs fully licensed guides unlike other Ha Noi agencies recommended elsewhere in this forum.

There is one complaint against them concerning a hotel with a blocked drain, which I guess could happen to anyone and is not really the tour ops fault.

Having a licenced is important fr the traveller as you know that all licence carriers have been trained and rigorously tested and are able to speak at two licences. A knowledgeable guide adds to guests enjoyment.

You should be aware that things are tough in the VN travel business this year and hotels are frequently offering tour ops (and simple travel agents) discounts of up to 75% off rack rate. This means you should be equally tough in negotiating a deal. IF you use a tour VN visas are available at no cost.

Another way to cut costs, when pre-paying by credit card, is to demand the tour op/agency invoice you in Dong as well as Dollars. You can contact your credit card company and find out how it will cost you to pay each way. When billed in dollars they use 'dynamic exchange' which is where Visa/M-card grabs you for high fees. By having Dong entered on the charge (by the seller in VN) you usually save quite a few points. VN Vendors are required BY LAW to invoice in Dong and Dollars.

Happy travels.
BuonMeThuot is offline  
Old Aug 29th, 2009, 08:33 AM
  #4  
 
Join Date: Jan 2003
Posts: 33,288
Likes: 0
Received 0 Likes on 0 Posts
re: BMT's comment about credit card charges: Know what foreign exchange premium your credit card charges. Most cards issues in the US charge 3% If you card charges 3%, the option to have your charges made in dollars will save you money - unless your card considers charges in US dollars made form other countries to still be "foreign." Some credit card companies do, and charge you 3% on your dollar charge.

What kind of services are you looking for from a VN travel agent? Booking hotels, flights, guide services?
Kathie is offline  
Old Aug 29th, 2009, 02:15 PM
  #5  
 
Join Date: Feb 2006
Posts: 27,614
Likes: 0
Received 1 Like on 1 Post
Capital One does not charge a conversion fee (and I get 1% cash back as well). My Citibank cards would certainly charge the conversion fee even if the charge was in dollars, and if it's in dollars you will probably get a lousy exchange rate.
thursdaysd is offline  
Old Aug 29th, 2009, 02:44 PM
  #6  
 
Join Date: May 2003
Posts: 63
Likes: 0
Received 0 Likes on 0 Posts
Dynamic Exchange Rates are NOT credit card merchant 'commissions' or, more properly called, 'credit card service charges'.

The 3% 'commission' Kathie alludes to is the fee charged by credit card companies - a 'skim' off the total.

DER is the currency exchange mechanism now being promoted whereby the conversion rate is NOT in the interest of the card user. Always have LOCAL CURRENCY AMOUNTS entered on the charge slips NOT USD$.

For others takes on Dynamic Exchange Rates read: < http://www.flyertalk.com/forum/archive/t-983832.html >, < http://www.flyertalk.com/forum/south...g-arrival.html >

An online Dynamic Exchange Rate table can be found here: < http://www.x-rates.com/cgi-bin/cgica...?value=20000&b >
BuonMeThuot is offline  
Old Aug 29th, 2009, 03:52 PM
  #7  
 
Join Date: Jan 2003
Posts: 33,288
Likes: 0
Received 0 Likes on 0 Posts
Thursdays, Capital One is the only card I know of that doesn't charge a conversion fee.

BMT, you have missed my point entirely. My point is to know what your credit card charges, and to inquire what the exchange rate would be under Dynamic Exchange Rates (and whether your card will charge the commission even if the charge is in US dollars). Only then can you tell whether DER is to your advantage or disadvantage. The most recent time I was offered DER it was to my advantage. But I certainly checked first. As in most matters there is no absolute answer, only the answer that applies to you in a particular situation.
Kathie is offline  
Old Aug 30th, 2009, 12:49 PM
  #8  
 
Join Date: Aug 2009
Posts: 28
Likes: 0
Received 0 Likes on 0 Posts
Cetgaston:

Don't know about Indochina Travel but I do know about this one: http://indochinavoyages.com

I can assure you that you'll be highly pleased by their service. I know I was!
This is a totally locally-owned tour operator who also has a dedicated website for the Halong Bay cruises, check it out: http://www.halongjunkcruise.com

The owner (and now my new friend) used to be tour director for a major US based tour company and offers the flexibility only a smaller outfit will offer you.

And for the record, I do NOT have an interest in this company. I just feel the smaller operators, who may or may not have the exposure the mega-operator have, also deserve a vote of confidence and public recognition from their satisfied customers.
Ajilimojili is offline  
Old Sep 3rd, 2009, 07:19 AM
  #9  
Original Poster
 
Join Date: May 2008
Posts: 65
Likes: 0
Received 0 Likes on 0 Posts
Thank you all for your feedback ! Specially BuonMeThuot (any relation to Ban Me Thuot ?)
Regarding credit cards fees,my feeling is that they sc..w us anyway they can ,these days...
cestgaston is offline  
Related Topics
Thread
Original Poster
Forum
Replies
Last Post
heasereb
Europe
17
Aug 14th, 2012 02:00 PM
Bobmrg
Canada
6
Sep 22nd, 2010 11:03 AM
heasereb
Africa & the Middle East
12
Aug 23rd, 2010 08:38 AM
Suzanna
Mexico & Central America
6
Jan 21st, 2009 12:57 PM
Ed
Europe
27
Jan 21st, 2003 09:16 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Do Not Sell or Share My Personal Information -