Walter_Walltotti |
Feb 21st, 2005 08:45 AM |
Apparantly, the review of the benefits of the Golden Circle is as a result of a questionairre that many of us completed. I think the new scheme is p##s poor for those who stay less than 20 nights a year at anything other than the full rate.
I thought the Free Breakfast offer at the Shangri La was a great vote swinger when selecting a good hotel in a city. I'm not convinced that the new package will attract me nearly as much. I fail to see any real benefits to anyone who stays less than 20 nights a year in one of their hotels. For classic members- the free breakfasts have gone, the separate check in area has gone, the suite upgrades are now no longer all at $25 but start at $39 and rise steeply in some of the locations (and are very limited in availability). They say the Frequent Flyer miles are more generous but whenever I have tried to claim them in the past they tell me I'm not paying the correct rate and therefore cannot be credited them. Other hotel groups may offer less Frequent Flyer miles but let you claim them even on discount rates. I find it hard to believe that the survey returned a "ditch the free breakfast" vote - seems like a cheaply disguised cost cutting exercise.
If any Classic Golden Circle members have found any real improvements I'd be interested to know.
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