Chinese Visa Agency Nightmare
Feb 17th, 2014, 05:00 PM
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Chinese Visa Agency Nightmare
As someone who just completed the grueling process of obtaining a Chinese Visa, let me offer one piece of advice to those looking for a reliable visa agency: DO NOT USE OASIS CHINA VISA.
I rarely write reviews, but my experience with this company was so horrendous I feel it is my responsibility to warn future China-goers to stay away. Especially if you're from the West Coast.
They claim to be able to service all 50 states, but emailed me a few days after I'd sent them my documents stating that they wouldn't be able to submit my visa application, and they wouldn't be issuing me a refund. Their reasoning was that because I am from the West Coast, my visa needs to be processed through the consulate in San Francisco (something I was already well aware of).
I told them that their website explicitly states (on the front page!) that they are able to service ALL 50 states. I was very confused. After an entire week of emailing and calling their office, I discovered that they have some shady arrangement with the consulate in D.C. that allows them to by-pass typical consular policy, and process West Coast Visa applications through the D.C. consulate.
However, there's a new consular, and he apparently doesn't endorse this 'shady arrangement' anymore. But they remained adamant that I did not deserve a full refund, because they "attempted to process" my visa - meaning they took it to the visa office, were rejected, and still charged me the full amount ($220!!!)
I was forced to overnight my documents to a different company (China Visa Service Center - I highly recommend this service, by the way) and then dispute Oasis' credit card charges with my bank just to get my money back. It was a nightmare.
tl;dr: OASIS CHINA VISA REVIEW: AVOID AT ALL COSTS. THEY ARE CROOKS.
I rarely write reviews, but my experience with this company was so horrendous I feel it is my responsibility to warn future China-goers to stay away. Especially if you're from the West Coast.
They claim to be able to service all 50 states, but emailed me a few days after I'd sent them my documents stating that they wouldn't be able to submit my visa application, and they wouldn't be issuing me a refund. Their reasoning was that because I am from the West Coast, my visa needs to be processed through the consulate in San Francisco (something I was already well aware of).
I told them that their website explicitly states (on the front page!) that they are able to service ALL 50 states. I was very confused. After an entire week of emailing and calling their office, I discovered that they have some shady arrangement with the consulate in D.C. that allows them to by-pass typical consular policy, and process West Coast Visa applications through the D.C. consulate.
However, there's a new consular, and he apparently doesn't endorse this 'shady arrangement' anymore. But they remained adamant that I did not deserve a full refund, because they "attempted to process" my visa - meaning they took it to the visa office, were rejected, and still charged me the full amount ($220!!!)
I was forced to overnight my documents to a different company (China Visa Service Center - I highly recommend this service, by the way) and then dispute Oasis' credit card charges with my bank just to get my money back. It was a nightmare.
tl;dr: OASIS CHINA VISA REVIEW: AVOID AT ALL COSTS. THEY ARE CROOKS.
