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What happens to all those empty "Economy Plus" seats?

What happens to all those empty "Economy Plus" seats?

Jan 8th, 2012, 04:54 PM
  #21  
 
Join Date: Oct 2004
Posts: 2,065
pertinent info


To be considered for Premier status through this promotion, please send the following information to:
Email: [email protected]
Fax: 605-341-6140
Mail: Mileage Plus Service Center
Attn: Premier Status Match
P.O. Box 6121
Rapid City, SD 57709-6121

Your MileagePlus account number. If you are not already a member, join today

Your name, complete current mailing address and e-mail address.

A copy of your most recent mileage summary or 2012 membership card that clearly identifies your current elite level in the frequent flyer program you are matching from.

Please allow 7-14 business days for processing after receipt of your request.

I'd call after a week or so tho.
mztery is offline  
Jan 8th, 2012, 06:09 PM
  #22  
 
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>>>the big change is, if you get the status match you only keep it if you fly 10K + miles in 90 days. But if you don't plan to fly UAL much in the future that won't matter.<<<

Depending on where the OP is flying from and connections, this trip to London could be 10,000 miles.
kybourbon is online now  
Jan 10th, 2012, 07:35 AM
  #23  
 
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Re: paying the $99. It's a separate billing - you pay out of pocket and your charity need not even know.
soccr is offline  
Jan 10th, 2012, 08:28 AM
  #24  
TC
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Thanks, soccr. I just don't think I should have to pay an extra $99 to get a seat on a flight that already cost nearly $4000. Again....not asking for an upgrade, just want to have a seat assignment so I don't get bumped.

On Delta, the Comfort Select seats take up 4-5 rows at the front of the Coach section.

On United, the Economy Plus seats take up the first 14-15 rows in Coach. That's a heck of a lot of seats that UA expects to get an extra $100 for.

My question all along has been, what happens at the airport prior to departure? Is everyone who is a UA Premier member, but didn't pay the extra $99, then moved into the E+ seats to make room for all of us who don't have seat assignments? Do non-members eventually end up in the E+ seats because they have a confirmed ticket and there aren't any standard coach seats left on the plane? It just seems to be a very ackward system.

BTW: I have phoned UA and spoken with an agent and a supervisor. Both were unable to give me any assistance. I have emailed and faxed my "Urgent" status match request. So far no reply. I have to say, I'm not very impressed with United's Customer Care at this point. We'll see what happens at the airport tomorrow.
TC is offline  
Jan 10th, 2012, 09:19 AM
  #25  
 
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Gave you that info because people were implying you might not even get a seat if you don't researve the E+ seat. Agree that $4000 should entitle you to something, but airlines don't see it that way. And they're making the bulk of their slim profit (if any) with these nickel-dime-hundreddollar fees.

Good luck. Recommend checking in ridiculously early to start the campaign for a decent seat. If they have that many supposedly unassigned seats, they will be doing some seat-shifting that will look like one of those sliding-number old plastic hand-held games. You can whinge and whine about how hard you've been trying to fix things yourself and "now, please dearie, you as agent are the only one who can help me."
soccr is offline  
Jan 10th, 2012, 09:31 AM
  #26  
TC
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I just don't understand how UA could possibly bump me when I hold a confirmed -- ridiculously expensive -- ticket, just for the sake of another $100. I should think that if anyone gets bumped, it would be someone who bought a discounted ticket and has no Premier status - rather than someone with a very expensive ticket and no status. Isn't that the hierchy? Again, I only know how Delta operates, but my "Y" tickets trump even a Diamond Elite member on a discounted ticket when it comes to upgrades. I've never had to whine for something as simple as a seat assignment on Delta, but assume the hierchy is the same.
TC is offline  
Jan 10th, 2012, 10:00 AM
  #27  
 
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>>>>My question all along has been, what happens at the airport prior to departure? Is everyone who is a UA Premier member, but didn't pay the extra $99, then moved into the E+ seats to make room for all of us who don't have seat assignments?<<<<

You are assuming just because you don't have a seat assignment that you don't have a seat and the flight is oversold. That might not be the case at all. Airlines routinely block some seats including Delta (often as many as 6 rows). Most of your seat assignment questions are answered on the United website.

http://www.united.com/page/article/0,6722,51140,00.html

>>>>Is everyone who is a UA Premier member, but didn't pay the extra $99, then moved into the E+ seats to make room for all of us who don't have seat assignments?<<<<

You would have to read the T&C for United Mileage program. I know on Delta if you aren't upgraded in advance and are on the upgrade waitlist at the airport, you can lose your right to upgrade if you board before the flight is finished boarding.

>>>but assume the hierchy is the same.<<<

Most airlines have their own rules for awarding seats and upgrades so don't assume they operate the same.
kybourbon is online now  
Jan 10th, 2012, 04:43 PM
  #28  
 
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Trying to understand how United works (let alone navigate the web site to find out what the cost of EP for a specific flight) can make you crazy.
Underhill is offline  
Jan 10th, 2012, 07:40 PM
  #29  
TC
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And here in the hub...we thought Delta was bad. I'll take "the devil I know" any day over this.

T
TC is offline  
Jan 11th, 2012, 05:57 AM
  #30  
 
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My question all along has been, what happens at the airport prior to departure?

No personal experience because I have UA status, but what I've observed at gates on many past flights....

United wants to sell any available E+ seats, and it will continue to try to do so until check-in closes. When you check in, if you still have no seat assignment, you will get a departure management card that gets you through security. Then, around boarding time, the gate agents will begin giving seat assignments/boarding passes to those who don't have them. Many times, those without prior seat assignments will end up with E+ and sometimes even exit rows. But there will probably be some shuffling and E+ certainly isn't guaranteed--you could end up in regular economy. I'd be very surprised if you have a full fare ticket and are bumped from the flight.
ms_go is online now  
Jan 11th, 2012, 08:18 AM
  #31  
 
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Isn't the full-fare ticket holder the person they want to get on the flight and who they bump other people for??

I would wager that nobody is going to get bumped, not on a January flight to LHR.

As of yesterday, all the elites that held tickets already had E+ seat assignments. So the shuffling is between general members and non-members of MP. As a full-fare general member TC would be at the front of the line for an E+ seat assignment.
mrwunrfl is offline  
Jan 11th, 2012, 08:44 AM
  #32  
 
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Bumping usually has little to do with what class of ticket you hold. It is an auction, where they offer goodies (money, upgrades on the next flight, etc.) and whoever volunteers gets the goodies. If there are no volunteers, they increase the goodies. There are always people who are eager to get bumped as they value the goodies more than getting on that specific flight. I've never seen an involuntary bumping, although I'm sure it happens on rare occasions.

I don't think much of UA, but in their defense, they are going through a merger with CO and are in the throes of making two separate systems into one, so some changes have been made, but more are to be expected. And the answer they give you today may be invalid in a month or two.

I just booked a flight through CO, but ended up on planes run by UA; when I went to pick our seats, I noticed that they have installed some of the seats backwards! Now I'm wondering about how they installed the engines.

Incidentally, I'm wondering about the identity of this charity, which apparently paid $4000 for a seat they could have bought for far far less. I wouldn't want to make any contributions to an entity that is so cavalier about how they spend the donations.
clevelandbrown is offline  
Jan 11th, 2012, 06:01 PM
  #33  
TC
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Dear Cleveland. I'm sorry....but your comment about the organization that I do volunteer work for was unkind and uncalled for. I venture that there are many, many things in the world that you know so little about that your judgement is inappropriate. Please confine your remarks to the question at hand.
TC is offline  
Jan 11th, 2012, 09:11 PM
  #34  
 
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You could probably just take that ticket over to Delta and exchange it straight up for a DL ticket.
mrwunrfl is offline  
Jan 14th, 2012, 08:50 AM
  #35  
 
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Elite Mileage Plus members are entitled to an Economy Plus seat at no charge (some can get assigned a seat when they make the reservation, others not until 24 hours in advance). If there are no other seats available, you will be assigned an Economy Plus seat. But if there is Premier on board, they will get the first shot at it.

Cleveland, in the new business class seats, some face forward, some backward. They are all lie-flat seats.
Kathie is offline  
Jan 15th, 2012, 06:42 PM
  #36  
 
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Cleveland, I'm with you.....I, too, wonder about a charity spending more than necessary on airfare. And I don't consider it being unkind or judgmental to wonder. TC, yes, I know this oomment has nothing to do with the question at hand. Sorry.
travlsolo2 is online now  
Jan 16th, 2012, 06:01 AM
  #37  
TC
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O.K. For those who seem only to travel for personal holidays.....you need to expand your thinking.

1. Defining "charity".....not all charitable organizations run solely on donations. Many are "non-profit" organizations with significant income and budgets. They "earn" their money, but do not keep a profit after expenses.

2. Parameters for the purchase of an airline ticket are not always based on price. Different priced tickets come with different governing rules. There are actually legitimate reasons for flying on a ticket that is completely flexible, cancelable, changeable. Those tickets cost more money up front, however IN THE LONG RUN, they save the organization from tossing many unused tickets ....thereby wasting quite a lot of money. When an organization is purchasing hundreds of tickets for trips....many of which are canceled for unforeseen reasons at the last minute, it would be foolish to buy restrictive fares.

Again....sometimes you don't have the whole story, but it would be nice if you could expand your thinking before taking cheap shots at a post. If you have no knowledge regarding the original question, you might look wiser if you say nothing.
TC is offline  
Jul 2nd, 2015, 10:14 PM
  #38  
 
Join Date: Jun 2006
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Are the "rules" from above still the same, now 3 1/2 years later with United Plus seating?
deladeb is offline  
Jul 3rd, 2015, 11:39 AM
  #39  
 
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Basically, yes.
Kathie is offline  
Jul 3rd, 2015, 03:32 PM
  #40  
 
Join Date: Jul 2003
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Frankly, I've not been on a flight, domestic or int'l, that isn't packed to the gills. WHAT empty seats?
simpsonc510 is offline  

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