THAT JUST ISN'T FAIR!
Dec 12th, 2005, 02:15 PM
#22
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Join Date: Sep 2004
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Maybe I was naive, I just never thought such an error would occur. I mean, you give them the book and they tear off a ticket. That should be so simple!!
But the attendants in Toronto (who finally believed me that I did not lose the ticket) said things like that happen all the time and maybe that is what happened to me.
Even after the incident was researched so that I could get my refund, they are not even 100% sure what the heck happened - but they are sure it was not my fault.
They are guessing that 2 tickets got pulled ... but they are not even sure.
It was a BIG MESS. That I know - and I will make SURE it NEVER happens again!!!
But the attendants in Toronto (who finally believed me that I did not lose the ticket) said things like that happen all the time and maybe that is what happened to me.
Even after the incident was researched so that I could get my refund, they are not even 100% sure what the heck happened - but they are sure it was not my fault.
They are guessing that 2 tickets got pulled ... but they are not even sure.
It was a BIG MESS. That I know - and I will make SURE it NEVER happens again!!!
Dec 19th, 2005, 09:57 AM
#23
Join Date: Dec 2003
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American Airlines recently changed the schedule for my flight into IAD, making my arrival over 2 hours later, and I was immediately offered a refund and the return of the frequent-flyer miles I'd used for an upgrade.
