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-   -   Southwest's Early-Bird Check-in? (https://www.fodors.com/community/air-travel/southwests-early-bird-check-in-811636/)

bettyk Oct 28th, 2009 04:42 PM

We booked a SW Airlines vacation package to Las Vegas and they don't have the Early Bird check in yet. I plan to check in online at home 24 hrs prior to our departure, but won't be able to check in and print out the "Security Document" required on our return flight unless I can find a way to do it from the hotel.

travelottie Oct 29th, 2009 06:35 AM

Am considering early bird check-in on LAX to east coast itinerary, with a plane change in LV, because I will not have easy access to a computer before the flight (even with a lap top, I will not have a printer).

1. if you sign up for this the seat assignment is automatically made. Is that correct? You don't need to do anything else?

2. Will seat assignments be made for entire ticket - not just first leg?

3. Can you wait to print the boarding pass at the airport? Will SE print it or do need yo find a computer/business center?
Thank you, Travelottie

dfr4848 Oct 29th, 2009 08:29 AM

travelottie -

1. Yes (though you're not getting seat assignment - you're getting a boarding priority number)

2. Yes, if they're on one ticket.

3. Yes, just go to one of the kiosk.

travelottie Oct 29th, 2009 05:00 PM

Thank you dfr4848. Seat assignment was slip of the tongue, should have said boarding section & number. Have you used early-bird check-in and been satisfied?

dfr4848 Oct 30th, 2009 07:50 AM

travelottie - yes, see my earlier response above. Thought it was fine, but will probably use it for special/unusual circumstances rather than routinely.

Cyanna Oct 30th, 2009 04:11 PM

Update on the update: The line in the A-group began with 3 people in the A1-5 group, no one in the A5-10 or 10-15 group, and the "real" line began with A-16, so I was effectively 6th in line. Which would have been just ducky except the flight was a continuation and there were many, many people already on board -- I'd say almost half the capacity of the plane.

One lesson we already knew: you can have a decently low position number in the line, but if it's a continuation, you may well be close to SOOL if you care about specific seats.

And it finally tells me that the arrival of Early Bird may not be such great news because now it won't do you a huge amount of good to do on-line check-in unless very few, if any, people pay the extra ten dollars. Once people figure this out, many pay for Early Bird esp. at crunch times, and you've lost the advantage of quick-draw 23:59:59 online check in.

After the choice of which fare level you're willing to pay, it'll come down to how far ahead you booked the flight.

Cyanna Nov 1st, 2009 08:34 AM

AND another update: Early Bird on return flight yielded A-24. I definitely used to do better at 23:59:59, but this suggests that anyone who didn't pay for Early Bird is now WAY down the line. As I said - not an improvement.

janisj Nov 1st, 2009 09:27 AM

"<i> I definitely used to do better at 23:59:59, but this suggests that anyone who didn't pay for Early Bird is now WAY down the line. As I said - not an improvement.</i>"

I just don't get how you can say that one way or the other. What you got on another flight at 23:59:59 has no bearing whatsoever on what you would have hit on this flight . . . .

Cyanna Nov 2nd, 2009 02:19 PM

Stay with me here, janisj.

I have flown almost exactly these flights (frequent trips to same place, weekday down, weekend day back) more than a dozen times (RT each = 24 flts) since on-line check-in was instituted; and I've always been at the computer at 23:59:50 (more or less) to check in. The lowest position I ever got was A-19 once when my computer froze up on me. This time, the A-24 is the lowest position number I've ever gotten, EVEN THOUGH I'd purchased the supposed short-cut log-in via "Early Bird."

So comparing past experience on about 12 similar trips/24 flights with this trip is entirely legit. And the situation -- rules, procedures, and results -- has definitely changed.

For someone like me, it means that a passenger really doesn't have any realistic way to have much say re: position in line, unless he/she pays business-select rates. The most they can hope for is to give SW their $20 (for RT) -- and hope that whatever happens behind the curtain between 36 hrs. before and 24 hrs. before works out not too much worse than before "Early Bird" was instituted.

Of course, before on-line check-in, the people who used to get to the airport hours ahead of time to camp in front of the gate -- regardless of how many other flights were also being processed through the same gate -- could and did complain that on-line check-in worked against those without access to computers or printers. That problem eventually resolved itself back to a somewhat even "playing field" as people found ways to log on.

But the new "Early Bird" system -- the promotional cheer notwithstanding - really does re-shuffle the deck and stacks it in a way that is both "non-transparent" (who knows what goes on "behind the curtain" -- after they separate fare classes, how do they give out numbers? Date of purchase?) and, um shall we say, devious: That $10 can become almost meaningless in terms of buying any real advantage (it's cheap and potentially universal) BUT the <i>absence</i> of that $10 means you may well be SOL regarding decent seating.

I've been trying to think what kind of tweaking of the basic idea would actually be both attractive to passengers and make sense for SW. Stay tuned.

janisj Nov 2nd, 2009 03:09 PM

"<i>I have flown almost exactly these flights . . . . and I've always been at the computer at 23:59:50 (more or less) to check in. The lowest position I ever got was A-19 once when my computer froze up on me. This time, the A-24 is the lowest position number I've ever gotten, EVEN THOUGH I'd purchased the supposed short-cut log-in via "Early Bird."

So comparing past experience on about 12 similar trips/24 flights with this trip is entirely legit. And the situation -- rules, procedures, and results -- has definitely changed.</i>"

BUT - the main determiner is how many full fare business travelers are on a flight, so I still think you can't be that sure. I flew WN too many times to count back when I covered 22 field offices up and down California. Easily more that 175-200 flights.

I am not saying Early Bird makes sense for folks who can access a computer at 23:59. I'd never pay for that. I see it as a service for situations like mine next month when I will not have on-line access for my return flight. IMO $10 is a reasonable charge to have them get my boarding # - I'd pay twice that to not get stuck in C - which is what would happen if I had to wait until at the airport.

So it definitely serves a purpose - for those situations where it truly makes a difference. If you can check in yourself, do it. If you can't - then use Early Bird. Seems pretty straight forward to me . . . . . .

Cyanna Nov 2nd, 2009 03:30 PM

I hope it does serve your purpose, but it won't if the majority of passengers purchase Early Bird along with you. And your willingness to pay twice as much to avoid C goes right along the lines of what I'm thinking about "tweaking" the arrangement. $10 just doesn't make the difference and never will. Seems pretty straightforward to me.

tchoiniere Nov 4th, 2009 10:05 AM

Did it in August the first week it was available and felt it was worth it as I wasnt going to be around a computer at the 24 hour mark. Still got A20 and was right up front. Definitely worth the $10. Will be doing it in Dec for my flight to Florida.

Cyanna Nov 4th, 2009 01:39 PM

janisj, your purposes seem to be getting something printed out for you when you're short of time and away from printers. For me, the issue is access to specific seating. EB works much better for your purposes than mine.

Tchoiniere, I hope it is as useful for you in "high season" going to Florida as it was in August -- but again, if freeing you from sitting at a computer at a specific moment is your goal, it could still be fine for you.

However: SW is promoting EB as offering special access to seating, overhead bins, etc. (which is also not a great idea - do they really want to encourage filling up forward bins first?) rather more than they are promoting it as a way to free you from having to be at a computer and printer at a certain time.

I still think there will be some confusion and disappointment, esp. over the holidays, as people find out that the more people there are who use EB, the less advantage it will give them.

janisj Dec 4th, 2009 04:55 PM

"<i>your purposes seem to be getting something printed out for you when you're short of time and away from printers.</i>"

Nothing at all to do w/ printers. Has everything to do w/ not having on-line access to <u>check in</u>

Early Bird update:

For my Dec 1 flight down to LAX, checked in on line @ 23:59 and pulled #A 34.

For my Dec 3 return flight, I paid $10 to Early Bird since I wouldn't have any chance to check-in on line. When I keyed in my conf # at the kiosk -- waiting for a bad surprise. Well, surprise (!) <B>A 24</B>

So - - - IMO this is a service that does make sense when you can't check in on line for some reason.

Cyanna Dec 6th, 2009 08:16 AM

You just have to hope very few others are willing to pony up the $10.

ammojohn Dec 8th, 2010 03:48 PM

First time early bird user..purchased in Sep for Dec 11 departure. Just checked my confirmation and I don't see anything about the early bird. Yet I see on my credit card they billed me $20 round trip. Should I have received some confirmation or should the emailed confirmation at time of purchase not state such? Great post thoroughout the thread...thanks.

Cyanna Dec 8th, 2010 05:15 PM

There's a cryptic little icon/logo on your itinerary below the boxed information (I think it's a little "eb" with a circle around it or some such, in orangy-yellow, or maybe red - my memory's not good) - that's all you'll see.

They never mention the "EB" in the emailed confirmation - all you have is your receipt. It does seem sort of a secret.

Cyanna Dec 8th, 2010 05:24 PM

And a comment on the update, since this post is a year after my last reply and I've flown SW a half-dozen times since then. If a boarding number between A-15 and about A-30 gets you the seat you'd want, you're golden.

A-1 through A-14 are reserved for Business Select pax. And of course, if it's a continuing flight when it arrives, you have to work around pax who are already aboard who may have changed seats while others disembarked. So if there are 15 continuing passengers plus 5 pre-board/handicapped plus 5 Business Select (I've rarely seen more than about that), you may have A-25 but you'll be 30th to take your seat. Again, if that gets you a seat you like, great.

Cyanna Dec 8th, 2010 05:26 PM

(ammojohn - by "itinerary" I mean the one that comes up when you go to the website to check your information, not what's on your emailed confirmation.)

littlequestrian Jan 12th, 2011 04:59 PM

What if you buy the early bird check-in the night before your morning flight?


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