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-   -   Sas (https://www.fodors.com/community/air-travel/sas-1649490/)

Shar Mar 2nd, 2018 09:25 PM

Sas
 
Never flown SAS before. Good airline? SFO to Copenhagen.

tenthumbs Mar 3rd, 2018 02:07 AM

I took that same flight and had a good experience. There were no problems on the way there. On the way back, the flight was delayed for over 5 hours, so we were given meal vouchers. After 4 hours, we were told the flight was cancelled and that we had already been booked on a flight the following day. We were given vouchers for a taxi, hotel, and meals. When we returned to the States, one of my travel companions discovered we were entitled to a partial refund per their contract of carriage. Approximately 80% of our fare was refunded. Their customer service was outstanding. We flew coach, and it was relatively comfortable.

amat_rip Mar 3rd, 2018 05:25 AM

It is a very decent airlines. My experience was good.


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