Questions about Expedia

Jul 2nd, 2019, 05:34 AM
  #41  
 
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Originally Posted by Melnq8 View Post
If I book on Expedia on a single ticket, and something goes awry with the first leg of the flight, causing a mishap with the connecting flight in Denver, am I covered as I would be if I book directly with UA/Lufthansa?
Yes. Once you've purchased the ticket (through the airline or an OTA like Expedia) you'll have an airline PNR (booking reference) and will be subject to the same rules and conditions that apply to anyone flying under the fare rules - "protection" to the next available flight in the event of a misconnection, etc. You can find the PNR (a six-digit letter/number combination) on the Expedia confirmation screen. Write it down, then check with the first carrier (sounds like United) on their website, using the PNR code to access your reservation. When you find it there, you can basically ignore Expedia from then on.

Obviously having more connections puts you slightly more at risk of stray bags or delays having a domino effect, but COS-DEN feeder flights are something that United does so often that the risks are pretty low. I'd personally probably try for an earlier flight; you'll be inside security at DEN and so won't have to endure long lines, etc.
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Jul 2nd, 2019, 05:41 AM
  #42  
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Thanks for taking the time to respond Gardyloo, I know you have a lot on your plate.
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Jul 2nd, 2019, 09:28 PM
  #43  
 
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Wouldn't there be three PNRs, one from each: Expedia, United, Lufthansa? Also write down the ticket number.

If you miss the connection then the next DEN-MUC is the next day. Maybe they would put you on DEN-FRA-MUC.

It is only a 1 hr 20 min drive from CSprings to DEN? I don't know what I would do.

Is the price you found still available? I've been wondering if the fare was a purchase by June 30 deal.
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Jul 2nd, 2019, 10:08 PM
  #44  
 
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Have you looked at United Vacations? Like Expedia they are technically a third party vendor, but are an "official partner" of UA and as such sell flights on partner airlines like Lufthansa, often at significant discount. I've booked a few trips with them over the last several years and have been quite pleased, including when an emergency hospitalization required postponing travel, and have snagged front of the plane seats for great prices.

As to your FF status - yes, you can claim the usual perks. Once you are ticketed, sign in to your account, call up the reservation and be sure your FF# is listed. Whatever perks your status entitles you to will be there (checked bags, early boarding, etc.)
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Jul 2nd, 2019, 11:14 PM
  #45  
 
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In order for the FF# to be added to the booking, it must be added to the Expedia booking process before ticketing. This can be done by adding the FF to your Expedia account before starting to make the booking.

<<Wouldn't there be three PNRs, one from each: Expedia, United, Lufthansa? Also write down the ticket number. >>
There would be a PNR or booking ref from Expedia and 2 airline PNR references, have not written down a ticket number for years now, PNR refs are enough these days and IME eticket numbers are not always on confirmations anymore.
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Jul 3rd, 2019, 05:25 AM
  #46  
 
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If you originate in COS, you'll probably be given your boarding pass for the (Lufthansa-operated) flight from Denver to Munich, so having the Lufthansa PNR shouldn't be an issue. Regardless, look on the United website to see if your Lufthansa record locator is there; if you can't find it, just phone UA and ask for it. It will be useful on the way home, when Lufthansa is the operating carrier for the first flight.
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Jul 3rd, 2019, 07:31 PM
  #47  
 
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Originally Posted by Odin View Post
In order for the FF# to be added to the booking, it must be added to the Expedia booking process before ticketing. This can be done by adding the FF to your Expedia account before starting to make the booking.

<<Wouldn't there be three PNRs, one from each: Expedia, United, Lufthansa? Also write down the ticket number. >>
There would be a PNR or booking ref from Expedia and 2 airline PNR references, have not written down a ticket number for years now, PNR refs are enough these days and IME eticket numbers are not always on confirmations anymore.
Actually, one can add their FF# online by signing into their account and calling up the record via the provided PNR, or requesting an agent to add it on the day of travel. In this case, since UA and LH are both Star Alliance members, can sign into the LH PNR and specify to credit to UA if that is what is desired.
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Jul 3rd, 2019, 11:28 PM
  #48  
 
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Originally Posted by Seamus View Post
Actually, one can add their FF# online by signing into their account and calling up the record via the provided PNR, or requesting an agent to add it on the day of travel. In this case, since UA and LH are both Star Alliance members, can sign into the LH PNR and specify to credit to UA if that is what is desired.
It is better to add at the beginning of the booking process than after ticketing. No one said you can't reference the booking to the FF after ticketing, it is just best to do so before hand, esp if the FF membership has benefits such a baggage allowance or a specific seat type or lets you book a seat in an area where you normally pay. Then those benefits will show through to the Expedia booking.
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Jul 4th, 2019, 10:24 AM
  #49  
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Originally Posted by mrwunrfl View Post
Wouldn't there be three PNRs, one from each: Expedia, United, Lufthansa? Also write down the ticket number.

If you miss the connection then the next DEN-MUC is the next day. Maybe they would put you on DEN-FRA-MUC.

It is only a 1 hr 20 min drive from CSprings to DEN? I don't know what I would do.

Is the price you found still available? I've been wondering if the fare was a purchase by June 30 deal.
My hope was to take an early flight to Denver, giving us several hours wiggle room, but yes, if UA totally screws up and we miss the connection we're in a bind.

The drive to DIA from my house takes about two hours, in ideal conditions, which rarely happens. The drive can be a nightmare in the winter and with the never-ending road work on I-25.

Just checked, the price is still available, Hoping to book very soon.

Last edited by Melnq8; Jul 4th, 2019 at 10:29 AM.
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Jul 4th, 2019, 10:34 AM
  #50  
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I put my FF number into my account when I joined Expedia a few days ago. I'm a bit worried about seats, as there's only an option to choose preference for aisle or window. There might be an opportunity to pay for seat assignments when I actually get to the booking page, but haven't gotten that far.

I'll take a look at UA Vacations, thanks for that Seamus.
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Jul 4th, 2019, 10:56 AM
  #51  
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Just checked UA Vacations - doesn't seem to give me the option to change the number of nights? Gives a quote for the flight and a hotel, but only for the entire two week stay. I only need three nights in a Munich hotel, then we're moving on.
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Jul 4th, 2019, 09:19 PM
  #52  
 
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Melnq8- on the page with hotels listed, on the left click More Options. Expand the Hotel preferences segment and enter your desired check in/out dates. Your flights will remain on your original dates, hotel will be adjusted.

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Jul 5th, 2019, 06:28 AM
  #53  
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Thank you very much Seamus. I found it. I've been playing with UA Vacations this morning and have found similar rates to those on Expedia. I've saved an itinerary, but can't tell if luggage is included despite lots of checking - says it depends on Fare Class (which is L), but I can't find any info specific to L class. It's a UA Flexible rate, I'm Gold with UA so assume that will apply, so we're probably covered there.

I don't see an option to select seats - is there one? I haven't gone past the payment page yet, so it might pop up later in the booking process?

In the past I've booked with Lufthansa directly and paid for seat selection. I traveled with some friends to Germany once and they all booked on UA for Lufthansa flights, so they didn't have an option to select seats, whereas I did. Wondering if that will be the case here.

UA Vacations has some of the same hotels offered by Expedia, but no breakfast option. Otherwise, seems quite similar in price, which is encouraging. Insurance is much higher $160 each, but I'm covered under my credit card (will read the fine print on that one).

Out of an abundance of caution, I'm considering booking an early flight out of COS - this will increase the time in Denver, but gives us two back up flights to DEN if something goes awry from the get go (which tends to happen in COS).

Really appreciate the heads up on this, I'd never heard of UA Vacations before. You've opened up a whole new world for me.

Last edited by Melnq8; Jul 5th, 2019 at 06:31 AM.
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Jul 5th, 2019, 06:48 AM
  #54  
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Never mind, found this:

During the vacation booking process, you will be offered the option to reserve your seat assignments. If you choose not to reserve them at the time of booking, seats will automatically be assigned to you when available. Confirmed seat assignments will be printed on your electronic travel documents
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Jul 5th, 2019, 06:55 PM
  #55  
 
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I don't worry too much about seats when booking through a third party. Once your ticket is issued you can sign in to your record with the airline and select/change your seat - I do it all the time, have done on both UA and LH when booked via UV.

As UA Premier Gold you get access to Economy Plus seats for free for yourself and one companion.
As for bags - as UA Gold you get two bags free.

Also, I have had great luck on the phone with UV agents, and there is no fee for the service.

Last edited by Seamus; Jul 5th, 2019 at 06:56 PM. Reason: typo
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Jul 6th, 2019, 05:33 AM
  #56  
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Thanks Seamus. Spoke to one of the UV agents yesterday who told me I couldn't book seats with LH! He also said I'd have to pay for luggage, which I know isn't the case.
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Jul 6th, 2019, 11:48 AM
  #57  
 
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Yikes! Sounds like the flip side of the agent who spent hours on the phone with me and called back the next day to check! Do not recall her name, but she was stellar.
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Jul 6th, 2019, 02:08 PM
  #58  
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I checked United Vacations this morning and their prices had doubled since yesterday, so I booked with Expedia.

Fingers crossed all goes to plan. I seldom buy insurance, but this time I bought the most extensive insurance offered.

I booked seats on the United flight in Economy Plus (which is meaningless as the flight is only about 13 minutes long!) but will have to wait until 24 hours prior to the flight to book on LH.

So it goes.
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Jul 9th, 2019, 05:37 AM
  #59  
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It's been three days since I booked with Expedia. My itinerary on the Expedia site still shows Ticketing in Progress, which concerned me, so I called to see what was up. They assured me all was well.

I'd already found the e-ticket number on the United site, but went into the LH site this morning and found the confirmation and ticket info for the flight to Munich, and added our passport info.

I was given the option to select seats, at a cost of $40 each (regular seats) up to $115 (preferred seats). So, yes, selecting seats is an option (as mentioned up thread by Seamus), although at a cost.
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Jul 9th, 2019, 03:19 PM
  #60  
 
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Iíve recently returned from a trip to Europe, 6 flights in all. and when I got home the reservation was still saying that ticketing had not been completed. I had the ticket numbers so I wasnít worried.


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