Praise for Delta One
 

I know that posts on specific airlines tend to be complaints, but here's a rave for the Delta One business class product. DH and I just got back from nearly 3 weeks in the U.S. and flew from Amsterdam to Seattle in Delta One on their Airbus A330-300 (he flew back the same; I went down to San Francisco for a week of business meetings and returned with KLM). There was absolutely nothing we could complain about. Service was efficient, fast and friendly. The seats were extremely comfortable. Meal service was better than on almost any business class flight taken in the past decade. All in all, it was a seamlessly positive experience. ( http://www.delta.com/content/www/en_...delta-one.html ) FWIW, we had seats 7J and 8J on the way over and he had 3A on the way back.

Although Singapore still tops my list for business class, Delta One on the A330-300 is now second, ahead of Swiss, KLM, Air France, BA, Lufthansa, United and American (plus a few airlines now longer around, like Sabena). And it puts paid to the notion that U.S. branded carriers can't compete in comfort and service with international carriers. Will definitely use them again :-)

Thats good to hear. Unfortunately for us our ff plan is per the Star Alliance and though some of the partner carriers are wonderful UAL itself needs to ramp up their product.

I agree that Delta has a very good business class product - probably the best in the Trans-Atlantic market. Glad you enjoyed it.

Larry, United has a new Biz class product - you may have gotten an email from them recently with a link to a video. It looks very much like the Delta One product.

Thanks for your review! I blew a bunch of miles on first-class RT to Rome, and I can't wait.

Kathie - the new United product will take a few years to be rolled out. At this time, Delta One is superior.

Thank you Kathie. :).

One thing that did annoy me -- I had a first class ticket from Seattle to San Francisco (with a biz class flight from SFO to Basel via AMS a week later) and was not allowed to use the Delta lounge at SEA.

Why?

Seattle to SF is not Delta 1 service, just regular domestic first ... and domestic first passengers do not get lounge entry (with the exception of certain transcontinental flights). Your SF to AMS flight is not connecting the same day, so no lounge access with that (although you will get lounge access the day you depart SF.

Thank you. Still seems to me like if you have a 1st class ticket that you should be able to use a lounge somehow. Guess not. We flew out of Miami last yr. and we had UAL lounge passes but much to our surprise UA had to lounge there.

<I>Still seems to me like if you have a 1st class ticket that you should be able to use a lounge somehow. </I>

That just isn't the way the US market works. Aside from a handful of transcontinental routes, first class does not provide lounge access for most carriers. I think Alaska Airlines may provide lounge access for first class tickets though.

Thanks for sharing his traveling experience in Delta flight.

ahem... it's "her" traveling experience