nasty passenger w/flask

Jun 19th, 2006, 02:17 PM
  #41  
MommieC
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It is positively ridiculous that the FA could not search this woman's purse - if you saw a weapon in her purse, would the FA refuse to do a search - or alert the Captain?

Not only was this situation unpleasant (to say the least), but it was dangerous as well. We all know that drinking impairs judgement. This woman would be a tremendous hinderance in the case of an emergency.

The FA is there for the welfare & security of ALL the passengers. The drunk should have been bounced immediately!

What a nightmare...hope UA makes it right.
 
Jul 2nd, 2006, 05:03 AM
  #42  
 
Join Date: Sep 2004
Posts: 525
emd,

DON'T LEAVE US HANGING!! What is the outcome?
Wallace_and_Gromit is offline  
Jul 2nd, 2006, 10:32 AM
  #43  
emd
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No response yet.
emd is offline  
Jul 23rd, 2006, 06:38 PM
  #44  
 
Join Date: Sep 2004
Posts: 525
How about now?
Wallace_and_Gromit is offline  
Jul 24th, 2006, 04:06 AM
  #45  
 
Join Date: Jan 2004
Posts: 3,037
How about now?

I wouldn't overestimate the customer service response process at United. I filed a complaint last year over what I considered to be a fairly egregious issue (failing to provide the unaccompanied minor service that I paid for, and expected). I think it was 5-6 weeks before I received a reply, which was barely more than a form letter.
ms_go is offline  

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