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Last minute required change cost us $4,000

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Left for Paris from San Francisco on Sept. 15th 2016 for three weeks after a year of planning. Flying on Air France business class. Got to SFO 3 hours early and checked in. Found out we had made an error, turned out to be expensive mistake. My spouse's passport was up for renewal Dec 31, 2016. Agent informed us passport had to be valid for 3 months from return date of Oct 8 and that we could not fly unless we: (A.) We got a one year extension on her passport, estimated time to accomplish three weeks, or (B.) we rescheduled our return date, shortening our visit by two weeks. OK, we had paid in advance some thousands of dollars for hotels and a lot of other things. What to do?, We spent 2 hours trying to reschedule our flight as we were determined to go. Thought Air France was great to stay on the line and get everything redone for a return on Sept. 25th. We figured to sort this out when we got to Paris. It got closer land closer to departure time and then came the kicker it cost an additional $4,000 to do all this. We had tried to reach our travel agent this whole time but could not reach her. So we paid the money, flew to Paris. We were able to talk to our travel agent after we arrived and she worked some magic and got our original flight back at no charge. Our TA said we should have only been charged $250 each not $4,000. What is chance to get our $4,000 dollars back? Less of course the $500 reschedule fee.

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