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JetBlue flight cancellation - nice job


Jun 7th, 2016, 03:07 AM
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Join Date: Jan 2003
Posts: 21,851
JetBlue flight cancellation - nice job

5 PM flight from DCA (washington) to BOS was cancelled in AM - possibly due to terrible weather prediction, but not sure since it was only cancelled flight. I received an email, a text and a phone message. Before I could call them back they had rebooked me on a 9 PM flight - which I was able to change to next AM without additional charge, even though the Monday AM flights are always much more expensive. They immediately emailed me new confirmation.

I know this is how things are supposed to work - but they actually did work.
gail is offline  
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Jun 11th, 2016, 04:59 PM
Join Date: Jun 2007
Posts: 1,876
Good to know. Thanks for sharing.
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