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Here's my story, it's sad but true...please give me your help in using US Airways vouchers.

Here's my story, it's sad but true...please give me your help in using US Airways vouchers.

Sep 11th, 2007, 09:52 AM
  #61  
hdm
Original Poster
 
Join Date: May 2004
Posts: 5,150
Hello my lovelies.

Just thought I'd follow up and give you the final (I hope) chapter in this story. Yesterday I received a letter in the mail from US Airways extending my 2 vouchers until December 31, 2008, return trip, on US Airways or America West. I have no idea what America West is and when I tried to find in on-line, I came up with US Airways.

Anyway, there was still no mention of restrictions but I'm no fool -- when I have the time I'm going to go to the airport with my vouchers and little letter in hand and get everything in writing. We'll probably use them for Florida next Christmas and I'll definitely book 364 days ahead of time!

I'm still quite wary and certainly don't expect things to go as smoothly as I might hope. Still, you never know...they surprised me by extending the voucers.
hdm is offline  
Sep 16th, 2007, 03:40 PM
  #62  
 
Join Date: Dec 2003
Posts: 20,284
Congratulations on having written a model letter requesting help. Much better than being nasty.
Underhill is offline  
Sep 17th, 2007, 01:15 PM
  #63  
 
Join Date: Jan 2003
Posts: 2,568
HDM -- AmericaWest is the Phoenix-based airline that bought USAir as it came out of bankruptcy. It combined the two airlines (ineptly) and closed USAir's east coast headquarters. I think the airline (USAir that is) has gone seriously downhill since the AmericaWest takeover.
kayd is offline  
Sep 18th, 2007, 04:44 AM
  #64  
hdm
Original Poster
 
Join Date: May 2004
Posts: 5,150
I guess they're just using the USAirways website then. When I click on AmericaWest, that's what pops up.
hdm is offline  
Sep 18th, 2007, 05:43 AM
  #65  
 
Join Date: Jan 2003
Posts: 2,568
As part of the purchase, AmericaWest abandoned its name and the whole operation is USAirways now.
kayd is offline  
Sep 18th, 2007, 06:20 AM
  #66  
 
Join Date: Feb 2004
Posts: 23,074
To the public, the two companies are now one; but in terms of operations, I believe they still are using separate operation licenses and the pilots are still divided with different unions, different pay scales.
rkkwan is offline  
Sep 22nd, 2007, 05:33 AM
  #67  
 
Join Date: Jan 2003
Posts: 90
Hello,
We were issued US Airways vouchers as "volunteers" and when I attempted to redeem them, I found out that they are only available for seats reserved for frequent flier. So, if the seats are used by FF on any given flight, you will not be able to use these tickets.
I simply watched for available flights and was, in fact, able to use them.
It makes a lot of sense to book your tickets as early as possible in these situations.
Good luck, I'm sure you'll be able to find a ticket! It took us some effort, but, we found seats. As an aside, I have found US Airways pretty helpful over the years.
BTW, our vouchers were for any travel in the US and Canada.
Gigi
designergigi is offline  
Sep 22nd, 2007, 06:34 AM
  #68  
hdm
Original Poster
 
Join Date: May 2004
Posts: 5,150
Hi designergigi,
Thanks for your experience. I'm going to book my tickets as soon as I'm allowed. I'm also going to take the letter that says there are no limitations as long as I book early enough.
hdm is offline  

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