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Heathrow Terminal 5 : The Nightmare continues...

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Heathrow Terminal 5 : The Nightmare continues...

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Old Mar 27th, 2008, 06:13 PM
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Heathrow Terminal 5 : The Nightmare continues...

Amazing scenes at T5 today as Heathrow once again lives up to its legendary reputation for madness, chaos, angry scenes etc. This time they haven't lost everyone's luggage, they've refused to take it in the first place because the the baggage belts have gone bust in the brand new £4.5 billion terminal. Classic stuff:

http://news.bbc.co.uk/1/hi/uk/7317352.stm


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Old Mar 27th, 2008, 07:57 PM
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The funniest post (so far) on Flyertalk.com was from a BA frequent flyer whose flight from T5 was eventually canceled. He tried to leave the departure area but discovered there's no easy way to do it. He wandered from one kiosk to the customer support (ha) desk to the lounge dragons - nobody could tell him how he could leave "landside." Eventually he found the exit door (behind Gate 11) and on leaving renamed T5 "Terminal Colditz."
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Old Mar 27th, 2008, 08:43 PM
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I am actually fearing more about this coming weekend. BA still has to move its T4 operations over, and Skyteam airlines, including some new ones like CO and DL, will be arriving 3/30 at T4. Yikes!
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Old Mar 28th, 2008, 04:50 AM
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I'm sure they're dreaming up even more insane airport taxes to add to everyone's misery.
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Old Mar 28th, 2008, 06:55 AM
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I am so very very very very glad I was able to get tickets to Scotland this summer that do NOT involve Heathrow!!!!
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Old Mar 28th, 2008, 10:50 AM
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Apparently, Heathrow authorities didn't learn much from the luggage system debacle that occurred at Denver airport.
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Old Mar 28th, 2008, 12:26 PM
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Yes indeed I remember Denver! Think the Brits will get it all settled by Sept?

SD
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Old Mar 28th, 2008, 03:13 PM
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They might sort it out but there will always be disasters at Heathrow. Last summer there was chaos, strikes I think. Summer before was something else. It's a British tradition, like losing at cricket. My advice coming from the US is try Zoom, Silverjet or Eos (in ascending order of cost) to Gatwick, Luton or Stansted.
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Old Mar 29th, 2008, 07:42 AM
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GREAT NEWS: <b>&quot;Everything is running quite smoothly. Everything is going absolutely to plan.&quot;</b>

http://www.express.co.uk/posts/view/...ed-in-T5-chaos
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Old Mar 29th, 2008, 07:51 AM
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I'm flying into T3 and out of T4 on Wednesday. Are these terminals being affected by the T5 chaos??
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Old Mar 29th, 2008, 11:09 AM
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What an absolute nightmare.

BA cancelled 66 flights for today (Sat) and already cancelling 30+ flights for Sunday.

&quot;BA has confirmed an estimated 15,000 bags are stranded but one source has told the BBC that the number may be closer to 20,000. &quot;

&quot;A group of school pupils on flight BA285 to San Francisco also said they were told by the airline that their bags were not on board and they could choose whether or not to travel. They were bound for a skiing trip. &quot;
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Old Mar 29th, 2008, 11:10 AM
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Don't expect to see your luggage anytime soon!
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Old Mar 30th, 2008, 06:36 AM
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The debacle is almost over.

Only 37 flights were cancelled on Sunday, and only 15,000 pieces of luggage have 'gone astray.'

http://www.thisislocallondon.co.uk/n...tray_at_t5.php
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Old Apr 3rd, 2008, 02:00 AM
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The stranded baggage is now transported by lorry to Milan to get sorted there.

http://news.bbc.co.uk/1/hi/uk/7325723.stm

From Milan, they will send it to the traveller's hotel. If the traveller has already left the hotel (which will often be the case) bags will be sent back to Heathrow, from there to Milan, from there to ???
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Old Apr 3rd, 2008, 03:28 AM
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Lots of Europeans use LHR so Milan is more central for returning lost luggage

In any case the place being used is used by many airlines trying to reunite luggage &amp; passnenger
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Old Jun 13th, 2008, 10:39 AM
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It is now June 13, 2008. Does anyone have any current info about the problems at Terminal 5? Has anything improved that resulted in a good experience?
After 4 flights into and out of LHR last June, we pretty much said not again, but it looks like if we use our AA miles we are stcuk with it. Hope somebody has some good news after a recent flight.
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Old Jun 13th, 2008, 11:49 AM
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Avoid LHR this weekend as the waste of space called GWB is doing his farewell tour and to show what he really thinks of the British has decided to land at LHR instead of some US military base out in the sticks.

MAJOR disruption is expected
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Old Jun 19th, 2008, 08:52 AM
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They are phasing in use of Terminal 5 very slowly so no new BA flights till 17 September. See their web pages. It is your fault if you do not do as you are told. Lots of hi-tech stuff.

http://www.terminal5.ba.com/en/
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