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-   -   German Airline: Condor Flugdienst (https://www.fodors.com/community/air-travel/german-airline-condor-flugdienst-874692/)

RainyDay09 Jan 22nd, 2011 11:30 AM

German Airline: Condor Flugdienst
 
Is anyone familiar with this airline? They are posting great deals on trips to Europe from West Coast of the US in July. I have never heard of it before. What is their reputation?

wally34949 Jan 23rd, 2011 02:14 PM

www.airlinequality.com/Forum/condor.htm

Here are some reviews you may want to read. I've never flown them, but if you can use Frequent Flyer Miles to get over to Europe, but you can't get back, this is a great option.

wally34949 Jan 23rd, 2011 02:15 PM

Also, I don't think a U.S. airline could do any better unless you want Frequent Flyer Miles.

JamesJensen1970 Aug 5th, 2014 12:52 AM

DO NOT FLY CONDOR, at least on long-haul trips.

Condor is a regional carrier that is trying to extend its reach by linking up with regional carriers in other countries. Due to a family crisis, I purchased a ticket on this airline through an online travel agency. I was not able to see my ticket rules until after I had purchased a non-refundable ticket. I found out only too late that Condor does not allow any changes to your trip once you have begun. Unlike all major international carriers, YOU CANNOT CHANGE YOUR TRAVEL DATES. As those of us who have traveled widely know, it is axiomatic that travel plans change. I was ping-ponged back and forth between Condor US and Condor Germany for 30 hours, with calls to the travel agent in between, only to be told that nothing can be changed. Compared to Cathay Pacific, United, Lufthansa, Lan Chile, and other airlines, working with Condor is like smashing your head into a wall. Their telephone personnel are unhelpful. CONDOR IN GENERAL (in flight and on land) IS RUDE, UNHELPFUL, AND UNFRIENDLY. Acting the way they did with me, their personnel would be fired in the US, Japan, Taiwan, or any of the countries where I have worked. Service is just not a consideration. Apparently Germany has a high tolerance for being poorly treated by businesses.Unfortunately, you may think I am complaining, curmudgeon-like. I only mean to spread the truth about Condor.

As a seasoned traveler, Ph.D, successful businessman, I highly DIS-RECOMMEND Condor. Please spend a little more and fly with a major carrier.

James J.

Froendlich Aug 5th, 2014 01:12 AM

Regional-sized seats for an international flight (ouch), 7 Euros for movies (not free), limited beverage service.

Special shout out to JANINA FACCHIN--THE WORST AIRLINE WORKER EVER.

janisj Aug 5th, 2014 08:23 AM

my my . . . two brand new members registering w/i 20 minutes of each other topping an old thread :?

J62 Aug 5th, 2014 09:06 AM

I would have though a highly educated seasoned traveler would have more common sense than to agree to purchase rules without reading them, then complain curmudgeon-like that they don't like the rules.

I guess a Ph.D doesn't teach common sense like that.

jacketwatch Aug 5th, 2014 12:55 PM

Its red flag to me when someone tosses out his supposed credentials just for credibility. :S-

Then he slams all Germans by saying they tolerate poor business practices. Yep, he learned all this from this experience with one German company. :S-

And then Mr. Ph.D came up with a new word; "dis-recommed." :D.


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