Good. Sounds like a nice and timely response.

There is an interesting item called 'Rule 240' which is a section of the set of rules created originally by the Civil Aeronautics Board (now superceeded by the FAA) but to which - as I understand it - most airlines in operation pre-deregularation still subscribe (though subject to some 'weakening' via the small print in their contracts of carriage.)

This Rule affords the passenger certain rights, which the airlines naturally do not advertize, but which could be well worth investigating in particular cases.

There was a very interesting article about this in the Travel News section of MSNBC, dated 9/14/2007 which I printed out and carry with me whenever I fly - just in case.

Incidentally, quoted in the article, there is a statement of spokesperson (Amy Kudwa) of US Air, to the effect that though the airline has nothing in it's terms of transportation concerning Rule 240, it still applies the rule on all flights except international flights.

This might be useful to know for anyone experiencing problems when flying with ANY carrier, but in particular with US Air - whose passengers seem to experience difficulties somewhat frequently even when using this airline domestically.

Quite a number of other airlins - such as Continental and Delta - I believe - still abide by a 'watered down' version of Rule 240, so it is well woth while threatening them with it if you are faced with serious disruption which not due to proven bad weather, strikes or force majeure.