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Does FRA offer "golf cart" type transfers for mobility impaired?

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Dec 7th, 2013, 03:58 PM
  #1
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Join Date: Feb 2011
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Does FRA offer "golf cart" type transfers for mobility impaired?

I posted an initial enquiry on the Germany forum, but suspect this forum might have valuable input as well.

We're flying Lufthansa SEA >FRA >JNB next April.

I keep hearing how big the FRA airport is but have no idea how that translates.

My husband will probably need transfer assistance between the arrival gate and either the Business Class Lounge or possibly through security if we book a day room (given our 8-12 hour layovers each direction).

Does anyone know if arrangements can be made for transfer via golf cart type vehicles or whether wheelchairs are the only option?

I have checked the FRA airport and Lufthansa sites, but transfers are not specified by method.

Thanks for any input. Thought I would ask here before I wade through the automated airline reservation/information system when I have an hour to be on hold
OregonMaiden is offline  
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Dec 8th, 2013, 12:28 AM
  #2
 
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My husband and I (not impaired, but we are seniors) were collected at FRA by a Thai 1st class agent after getting off our flight from Bangkok. There was no cart. I asked. We had a very long walk to our next gate, being escorted thru a quick security and passport check. So in my experience, no to the cart. I got the impression they were not allowed? But things could be different for someone who is physically impaired.
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Dec 8th, 2013, 09:07 AM
  #3
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Thanks...I will check directly with Lufthansa but also remember that the l-o-n-g walk inside Heathrow seemed populated by wheelchairs with nary a golf cart in sight.

I still am clueless how far we are actually talking between arrival gate > security > shuttle bus to hotel.
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Dec 8th, 2013, 09:57 AM
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>>I still am clueless how far we are actually talking between arrival gate > security > shuttle bus to hotel.<<

There isn't really any way to know since you won't know at which gate you'll arrive. Could make a significant difference.
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Dec 8th, 2013, 01:54 PM
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There's a Sheraton hotel right at the Frankfurt airport, and they have offerred day rooms. You'll have to email the hotel directly for a day room reservation.

The l-o-n-g walks at FRA are when you have to go from Hall A to Hall B, through the tunnel. If you're heading to/from the hotel, you would not have that route.
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Dec 11th, 2013, 06:34 AM
  #6
 
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You should check this Lufthansa website:
http://www.lufthansa.com/de/en/Trave...-special-needs
Cowboy1968 is online now  
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Dec 15th, 2013, 09:37 AM
  #7
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Thanks...it looks like I need to contact them directly to see if they have an assistance option in addition to wheelchairs (which my husband hopes to avoid
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Dec 15th, 2013, 04:35 PM
  #8
 
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There is a train for changing terminals. I have never seen a cart in either terminal.
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Dec 30th, 2013, 01:12 AM
  #9
 
Join Date: Jan 2003
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I think it is up to the FraCare to decide a relevant form of transport.
Here is a picture of a "golf" cart I see often at FRA
http://www.fracareservices.com/engli...t-prm-service/ that seem to be invisible to others. They seem to use them when they need to transport many people to distant gates.
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