Fodor's Travel Talk Forums

Fodor's Travel Talk Forums (https://www.fodors.com/community/)
-   Air Travel (https://www.fodors.com/community/air-travel/)
-   -   Delta seat assignment question (https://www.fodors.com/community/air-travel/delta-seat-assignment-question-830635/)

Dayenu Mar 12th, 2010 12:27 PM

Delta seat assignment question
 
Made reservations for a RT SFO-CPH (San Francisco to Copenhagen round-trip) and got only return seats assigned.

The flights will be in August, so I don't think it's already oversold. Going there the first leg is on Delta, 2nd on KLM. Coming back, both on Delta.

Any thoughts? Should I call them? It's 5 months till the flight.

CarolA Mar 13th, 2010 05:32 AM

Delta should have assigned you seats on the first leg, try again or call.

I think that KLM doesn't assign until 60 or 90 days out and you will have to call, you can't do that via the Delta website (assuming you purchased on Delta)

Patty Mar 13th, 2010 09:39 AM

For the KLM intra-Europe segment, if it's in economy you won't be able to get a seat assignment in advance. If it's in business, you'll be able to get a seat assignment 90 days out.

Patty Mar 13th, 2010 10:09 AM

Actually are you sure the first outbound segment isn't KLM as well? Is your routing SFO-AMS-CPH? Is so, SFO-AMS is operated by KLM. You'll be able to get a seat assignment 90 days out for the transatlantic segment but not on delta.com. You'll need to do it on klm.com or call.

Dayenu Mar 14th, 2010 08:42 AM

Thank you, both, I'll be checking if the seats open up for assignment, and call them if needed.

Patty, you are right, going there it's KLM both legs, strangely the first leg is listed as Delta, with 1 on top, and the footnote only says KLM, but the 2nd leg is KLM.

Now I don't worry - had the same with Alaska/AA before, it's just the airlines' differences.

Thanks for your help!

Patty Mar 18th, 2010 08:29 AM

Well, whaddya know! KLM seat assignments work on delta.com now. I just did it for a flight in June (I checked afterwards on klm.com and checkmytrip to make sure it was real).

Dayenu Mar 18th, 2010 09:47 AM

So for you it worked 2 months in advance, right? Our flight is early August, for me it's not working yet.

But now I feel better, thank you, Patty :)

Patty Mar 18th, 2010 10:06 AM

Opened up exactly at 90 days.

Dayenu Mar 18th, 2010 10:35 AM

Oh, right, 3 months not 2 :)

This means I'll have to wait till May.

kybourbon Mar 27th, 2010 10:40 AM

FYI - On PBS today, Rick Steves is visiting Denmark.

Dayenu Mar 27th, 2010 01:41 PM

Missed that :( I was out, such a nice weather!

Dayenu May 13th, 2010 12:19 PM

Well... got tickets from Delta 2 months ago, went on Delta's website for seats for SFO-AMS, AMS-CPH - no problems with leg 1, cannot get seats for leg 2 KLM flight. I've noticed leg 1 is coach U, leg 2 is coach T.

Should I try to call somebody for seats? Or wait if it will open later? 87 days till the flight today.

On KLM website our flight is there with Delta confirmation number, but I cannot reserve the seats.

mztery May 13th, 2010 12:37 PM

you need the KLM record locator number which is not he same as delta's. KLM should be able to give it to you on the phone,.

Dayenu May 13th, 2010 12:46 PM

Thank you, I'll call them. Should be a phone # on the website.

mztery May 13th, 2010 01:05 PM

Telephone number: 1-866-434-0320

Patty May 13th, 2010 01:19 PM

Leg #2 AMS-CPH is intra-Europe and you won't be able to get an advance seat assignment in economy.

Dayenu May 13th, 2010 01:29 PM

I sent them an e-mail through KLM website.

rkkwan May 13th, 2010 01:36 PM

What Patty said.

Dayenu May 13th, 2010 02:01 PM

Thank you, Patty and Rkk, I sent a polite e-mail, so this will probably be there answer: what you said. No harm done, I hope.

And by the way, Mztery, my Delta number worked on KLM - so you know for future travels.

mztery May 13th, 2010 03:11 PM

in most cases with codeshares, each airline has its own record locator number.


All times are GMT -8. The time now is 08:57 PM.