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Connecting from Delta to Air Europa in Madrid

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Jul 21st, 2013, 08:16 PM
  #1
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Join Date: Jul 2013
Posts: 1
Connecting from Delta to Air Europa in Madrid

Hello everyone, i am very new here.

I would like to book a KLM (its a codeshare) flight from JFK to Tenerife.

First leg of the flight from New York to Madrid will be operated by Delta.
Second leg from Madrid to Tenerife will be operated by Air Europa.

Questions:
1) At JFK will I be able to receive both boarding passes so i dont have to check-in a second time in Madrid
2) Will i be able to check my bags all the way through to Tenerife while checking in at JFK?
3) Can i choose seats for both flights while booking?

P.S. I've called delta customer service twice and they said that they are not sure. :\ Maybe you here would be able to help me.

Thank you!
Bob11s is offline  
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Jul 22nd, 2013, 02:03 PM
  #2
 
Join Date: Aug 2008
Posts: 2,300
As you know, both airlines belong to SkyTeam. The odds are that you can book your bags through and get your boarding passes. If the screen where you chose this combo showed the fare as joint, the luggage will probably go through. It is possible you will have to show your bags to Spanish customs in Madrid but that is a simple process (I'm just guessing, not having made this connection.) To get clearer help, try e-mailing Delta customer service. You have a better chance getting someone who really knows than by phone. Print out the response.
You certainly can choose your Delta seats; getting Air Europa may be as simple as typing in your confirmation number on their site. If not, there are ways to find the booking system; try www.Flyertalk.com for inside strategies. If all fails, it's not too long a flight if your seats are not ideal.
Southam is offline  
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Jul 23rd, 2013, 12:48 AM
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Join Date: Jul 2013
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Great !To get clearer help, try e-mailing Delta customer service. You have a better chance getting someone who really knows than by phone. Print out the response.
brayden07 is offline  
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