Bravofly issue


Jul 23rd, 2017, 10:49 PM
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Join Date: Jul 2017
Posts: 1
Bravofly issue

I books flight on 24th of June and after the initial email confirming my reservation I got onother one stating that my booking is cancelled due to security issues. Money from my credit card has been taken.I called them and asked when will I get my money back the answer was that Bravofly already returned the money back to the bank.Bank stated that there is no money received to be placed on my account.Now Bravofly is not responding my emails and I'm not sure what is my next step.Kindly asking if anyone can tell me where to or whome to i can complain. Needless to say that I was in the rush and I did not check Bravofly before booking.
Cleatsun is offline  
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Jul 24th, 2017, 07:44 AM
Join Date: Aug 2008
Posts: 2,331
Contact your credit card company immediately, with full documentary backing.
Southam is offline  
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Jul 25th, 2017, 04:09 AM
Join Date: Jul 2003
Posts: 9,173
Yes protest thru your cc company and follow their instructions. Bravofly has a terrible reputation and this has been up on this forum before.

Good luck.
jacketwatch is online now  
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Jul 28th, 2017, 07:04 PM
Join Date: Jan 2016
Posts: 2,585
Some companies have guys who show up on Tripadvisor air forum.
From what I have read bravofly will eventually pay. In their own time. Do challenge charges with you credit card indeed.
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