Air Travel Forums

Post New Topic

Recent Activity

  • Announcement:
  • TEST (do not reply)
    by ibobi Fodor's Editor | Posted on Nov 20, 17 at 01:24 PM
View all Air Travel activity »
  1. 1 MOZILLA THUNDERBIRD 1:855:843:8475 Tec*nical Sup0rt CONTACT 24by7
  2. 2 Trip Report Very bad experience in AMS
  3. 3 Trip Report Handicap assistance at FCO
  4. 4 IBERIA BAGGAGE ALLOWANCE
  5. 5 Virgin Atlantic's "Virgin Redhead"!
  6. 6 JFK international terminal to domestic terminal - how much time?
  7. 7 $1500 to Europe economy in May- buy now or wait?
  8. 8 Changing Airlines at EWR
  9. 9 A horror story about Justfly
  10. 10 WOW bargain not so "wow"
  11. 11 Layover time in Los Angeles
  12. 12 AerLingus exit row
  13. 13 Global Entry application status question
  14. 14 CDG
  15. 15 Which option
  16. 16 First travel
  17. 17 Changing AA flight date
  18. 18 Advice - Want to sue Lufthansa
  19. 19 Scott's Cheap Flights
  20. 20 Connecting flight in heathrow--2 hours
  21. 21 United Mileage plus upgrade waitlist?
  22. 22 Narita or Haneda from LAX?
  23. 23 LH bid for Premium Economy
  24. 24 Round trip ticket - but skipping return flight
  25. 25 Flying to Montego Bay, need help with connecting flights?
View next 25 » Back to the top

Bereavement fare bravo- United Airlines

Jump to last reply

As an extremely loyal AA customer, it's hard for me to write up a complimentary post for United Airlines (I ditched them in 2002 after years of loyalty because of shoddy service). However, I learned today that I needed to book a fare for a wake and funeral on Tuesday/ Wednesday in Chicago (flying out of Los Angeles) and completely exhausted my resources searching online and over the phone for the most economical fare.

The lowest cost ticket was out of Long Beach flying jetBlue at $427 (incl taxes), but the schedule wasn't "perfect" with my job. AA, UA, Continental, NW, etc. lowest ave fare is $700. AA's "bereavement" fare was as expensive as the lowest fare I found online anyway ($668+taxes=$708), Continental's bereavement policy is 5% off tickets up to $1K (yippee coulda saved $35!), jetBlue doesn't offer bereavement fares, NW was $872 for bereavement fare- even more expensive than their web fare by a lot!.

United on the other hand posts on their site that you should call and speak with an agent re. bereavement fares. I did, and spoke with a very helpful, courteous agent (presumably in India) and the fare was $200 less than the cheapest fare on united.com. He was helpful in finding a flight that fit my schedule- offered me several options without me even having to ask- and even offered empathy. When I asked if the fare included any additional fees for booking over the phone he told me that United waves those fees in these situations. So nice!

This transaction makes me consider giving United another chance. We'll see what the experience is like when I fly....

(Required information is name of deceased, relation, funeral home name, funeral home phone number, and director's name.)

13 Replies |Back to top

Sign in to comment.

Advertisement