Fodor's Travel Talk Forums

Fodor's Travel Talk Forums (https://www.fodors.com/community/)
-   Air Travel (https://www.fodors.com/community/air-travel/)
-   -   Anyone missing miles on AA (https://www.fodors.com/community/air-travel/anyone-missing-miles-on-aa-894261/)

wally34949 Jun 9th, 2011 08:03 AM

Anyone missing miles on AA
 
I should have 49,000 miles with AA. I have checked three times so far today and it says 0 miles. No information about past activity, either.

BeachGirl247 Jun 9th, 2011 08:25 AM

I would pick up the phone and call AA. We can't help you.

sf7307 Jun 9th, 2011 09:08 AM

Same problem here. I logged in and got this message:

"Although your correct AAdvantage account balance is reflected upon logging in, some summary statements currently display inaccurate details. We're working to correct the issue and apologize for the inconvenience."

My balance, however, says, "0", which is incorrect. I'll wait a day or two before calling.

sf7307 Jun 9th, 2011 09:10 AM

wally, I just looked again, my balance is correct in the upper right corner after I log in. The summary, however, is incorrect.

wally34949 Jun 9th, 2011 09:12 AM

Yea, I'll wait one day, too. I don't like using up my minutes on hold. This happened with my bank balance recently and the problem was taken care of in a few hours. I only suffered a mild heart attack.

Citylghts Jun 10th, 2011 05:58 AM

My balance was zero yesterday, but appear correct this morning.


All times are GMT -8. The time now is 04:36 PM.