Airlines: credit voucher vs. full refund?

Old Mar 20th, 2021, 11:48 PM
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Originally Posted by Raven4 View Post
My question, is that how it works? Insurance doesn't work if you cancel a flight? What's the point of insurance? I still have all my papers and receipts. I paid for my tickets with my debit card. I don't mind using vouchers. But was wondering if the lady from United lied to me about insurance?
Insurance is one of those words we all use but really has no meaning on it's own. You need to find the terms and conditions for the policy you bought. They range from almost impossible to get anything from to no fault almost impossible to not get money. Usually the price will go up with the ease of collecting.

Unless you had a fully refundable ticket canceling is never in the passengers best interest.
Traveler_Nick is offline  
Old Mar 21st, 2021, 12:09 PM
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>> But was wondering if the lady from United lied to me about insurance?

What she said about insurance doesn't matter at all. You could HUCA to United about getting a refund instead of a credit. That is in their domain. Insurance is not. She was probably right about the insurance, tho. You got the answer from United: you get a credit not a refund.

If you don't get what you need from reading your insurance coverage info you could call the insurance company. That is not United. But you suffered no loss, as mentioned above.
mrwunrfl is offline  
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