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perkie1968 Jun 27th, 2020 01:18 PM

Air Transat refund?

Air Transat cancelled our flight on JUly 23rd and sent us an email that they were giving us a credit to be used within the next two years.

But I would rather have a full refund since I don't know if we'll be able to travel (or want to) within the next two years.

Has anyone tried to get a full refund from them and were you successful?

Thank you

PS Also, Eurostar hasn't responded to emails sent back in April about refunding our train tickets. Is that a lost cause as well?

schmerl Jun 28th, 2020 05:42 AM

The should give you the option of a full refund. SAS air cancelled our July flight and sent email for a voucher but there was a small section that I could click to request a refund instead. I only had a five day window to do it so contact them ASAP.

Southam Jun 28th, 2020 09:44 AM

Canadian transport regulations do not require a cash refund, sadly. There has been public pressure for a revision but no action.

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