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-   -   Aa/Kelloggs Free FF Miles Promotion (https://www.fodors.com/community/air-travel/aa-kelloggs-free-ff-miles-promotion-311061/)

orangetravelcat Apr 26th, 2003 05:51 PM

Aa/Kelloggs Free FF Miles Promotion
 
My husband won 25,000 free miles, and so did I! Wondering if everyone who entered won miles.

AAFrequentFlyer Apr 26th, 2003 06:22 PM

There is a long discussion about this on flyertalk.com. It appears to be a computer glitch or some kind of a joke(?). The contest started on 4/7/03 with ONE WINNER PER DAY and it's suppose to end on 6/5/03, after there are 60 winners. On flyertalk.com, there are about 50 "winners" that received the same e-mail this morning.

orangetravelcat Apr 26th, 2003 08:35 PM

Bummer.

AAFrequentFlyer Apr 28th, 2003 08:50 AM

Well it looks like Kelloggs and the redemption company that's running the sweepstakes is looking into this. According to some reports it appears that it's some sort of a computer glitch. They said to reply to the e-mail if you received one, and they will decide in a day or two what if anything will be done about this.
Good Luck!

AAFrequentFlyer Apr 28th, 2003 02:34 PM

Here is the text of the Channel 3 television news report in Western Michigan:
When it comes to free prizes, the Kellogg company may have bitten off more than it can chew.

A promotion intended to give "one" winner a day 25-thousand American Airlines miles... seems to be flying off course. Apparently, a "lot more than one person a day is receiving notification that they've won. And that has the so-called winners a little confused. Kellogg's officials were trying to track down the reason for the error today.

Chris Ervin, of Kellogg's public relations department, says the company determined that the email was sent out to many people mistakenly, because of a technical error.

Many contest "winners" have logged their concerns on a frequent flyer message board. Today we chatted online and the phone with people in Wisconsin, Texas, and here in West Michigan...they were all notified via email over the weekend that they'd won the Kellogg's promotion. They said they were disappointed to hear that many others were told the same thing...and they wondered where that left them.

Some say the've contacted the company, and haven't gotten any answers as to whether they're going to get those 25-thousand American Airlines miles. But they will soon. Kellogg's plans to email the 'actual winners' and also send an apology to those who received false notification that they'd won. But they do get a consolation prize ...500 miles for all those who received that email in error.


AAFrequentFlyer Apr 28th, 2003 04:11 PM

Well, here is the official reply from Kelloggs.com:
Thank you for entering the Kellogg's(TM)/American Airlines(R) On-Line
25,000 Miles-A-Day Sweepstakes.

Unfortunately, over the last three days, due to a technical malfunction,
you were inadvertently notified that you were selected as a winner. The
actual winners will be notified directly. Kellogg Company apologizes for
any inconvenience this may have caused.

As a gesture of goodwill, Kellogg's will credit 500 American Airlines
AAdvantage miles to your AAdvantage Account. This credit of 500 miles
is limited to one per person/household.

To receive your credit of 500 miles, please USE THE LINK BELOW to supply
us with your Name, Address, and AAdvantage Account Number.

http://www.blahblahblah.com

For complete Official Rules for this promotion, please click here

http://www.kelloggs.com/cgi-bin/25000milesaday/rules.pl

We appreciate your participation and encourage you to enter in the daily
drawing each day for the remainder of the promotion period for your chance
to win.

American Airlines and AAdvantage marks of American Airlines, Inc.

TM, (R)Kellogg Company (C)2003 Kellogg Company

I changed the link since it had my email address.


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