AA Aadvantage Website is Making Me CRAZY!!!
 

I'd been checking for weeks hoping a flight from Nashville to Lihue (Kauai) would open up for either 17,500 (coach) or 37,500 miles (business class). A few days ago, I checked -- and there it was--for 37,500 miles. Woo-Hoo!!! But when I tried to book it, I received a message that the flight is no longer available.

I called, hoping it was a glitch with the website. Nope. "Sorry, it's no longer available."

But it stayed on the website -- taunting me -- for two solid days. I tried repeatedly to book it--but always got the same message, that the flight was no longer available. So ... why did it stay up on the website??? And FYI, there was another flight between those same cities for that same day showing as available. I couldn't book that one either. I emailed AA and received a form letter response that was useless.

Now ... here it is on the website again; the same flight I'm trying to book--but once again, when I try to book it I get the message that the flight is no longer available. AGGHHH! I'm wondering if it's actually becoming available, but being snatched up instantly. But if that were the case, once it's booked, shouldn't it no longer be showing as "available" on the website???

Any insights? If, not ... thanks for letting me vent!!!

There is lag time between the AA internal computers and the website. If this persists, call AA web services at 1-800-222-2377.

What dates are you looking for?

Thanks, Gardyloo. I'm looking at Fri., October 4th, BNA to LIH -- departing 9:55AM.

As of an instant ago, it still shows that it's available. But when I clicked on the flight to actually book it I once again received the dreaded: The flight you selected is no longer available. Please modify your request.

I just tried it and the site is indeed glitchy. Phone web services.

To follow up ... I called the number above. They confirmed that the flight continues to show up as "available" -- although it's not, and cannot be booked. I was told it would be reported. I would have preferred being told, "Oh, OK. We can book that for you!" ;-) Ahh, the joys of using FF miles! GRRRR ...

<i>Ahh, the joys of using FF miles! GRRRR ...</i>

If FF miles were easy to use, then the airlines wouldn't let you do anything with them. ;)

I'm desperately trying to get a business class ticket from DFW to Nice France (departing 9/27 or 28 or 29 and returning 10/12) for my disabled husband (I have 260K miles and am willing to pay for mine and my daughter's coach tickets)BUT, EVERY BC airfare is telling "The flight you selected is no longer available. Please modify your request."

I've been trying for over a month now... any suggestions from anyone to help me?

You could try calling AA, and pleading, but that is likely a popular route.