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Wire transfer issues

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Hi everyone,

I am going gorilla trekking next June. Went yesterday to wire the money for my permits to R&N Xplorer. They bank at Barclays Bank Kenya Meru Branch. I asked Nyagah to please email if there were any problems because it all went through on my side as far as I know. This morning I woke up and saw an email from Nyagah saying the bank is requesting my DOB, address and passport number.

Advice? It's been about 4 years since I last did a wire transfer to Africa, so I cannot remember if this is out of the ordinary.

Thanks.

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