Review of Le Meridien Eilat.


Apr 1st, 2005, 04:07 AM
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Join Date: Feb 2003
Posts: 300
Review of Le Meridien Eilat.

One of my friends recently stayed there and here is her review....

Le Meridien Eilat, March 2005

Vast rooms by European standards; Good location - "off" the Eilat lively promenade but within short walking distance from it; By the seaside... Le Meridien Eilat has the potential to offer its guests a wonderful stay. Unfortunately, this potential is not exploited to the advantage of the hotel's guests. It is the equivalent of a 2-3 star US resort hotel.

Hubby and myself are back from a recent 2-night stay there, on HB basis. An hour after arriving
there, our room was declared ready by the reception clerck, as smiling and friendly as a prison-door, to whom wishing us a pleasant stay must have seemed futile. The grand suite had a nice bedroom part, another nice sitting room part, a grand balcony with magnificent views of Eilat, the Red sea and the Jordanian mountains... as well as stained curtains and a few non-working light bulbs, some of them in the tiny bathroom. A money coin was glittering under the bed too. But about an hour later, a waiter came in with a fruit plate and a half bottle of local wine, with the manager's compliments card. VIP at le Meridien Eilat= Very Indispensable Patience.

Maintenance does not seem to be among the hotel's priorities. Rooms are made but sometimes one needs to call in order to obtain clean towels in replacement of the used ones, taken away. Public areas such as corridors, lavatories, the dining room, are probably cleaned sometime during the day yet if one happens to use the pool WC by 4 p.m., paper will be abundant anywhere except where it should be. And previous diners' fallen bread will be stumped to crumbs on the dining room floor. Yummy.

The breakfast and dinner buffets are abundant and quite tasty. One should neither expect highly sophisticated cuisine (Meridien merely sounds French), nor the variety and the presentation characteristic to so many Israeli/Eilat hotels (e.g. Dan). The sea doesn't seem to inspire the chef : very little if any fish can be found in the dinner Mediterranean buffet, though the Herring at breakfast is great.

Nor should one expect the service to be as hearty, similing, aimable and efficient as in lots of other Israeli/Eilat establishments. We've been asked to wait to be seated (at breakfast and dinner) while there were very many free tables. Yet the waiter assigned to lead us to our table never bothered to ask whether we wished to be served coffe/tea/water/wine... we had to wait for another waiter to notice our empty cups/glasses. As a matter of fact, when we did ask for a glass of wine, the response was the price range of such an exotic item, rather than the description or the list of available wines. Sadly, too many waiters seem to interpret their job-title as guests waiting, rather than waiting upon guests.

We're going back to Eilat in a few weeks, and have already booked a much better quality-to-price-rate hotel: a true, real 5-star one. Of the kind whose staff has not hesitated to render an excellent service to its future guests.
Joelle is offline  
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