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Egypt Air - Current information - does anyone have any?

Egypt Air - Current information - does anyone have any?

Old Oct 12th, 2004, 04:30 AM
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Egypt Air - Current information - does anyone have any?

Does anyone have any recent experience of flying Egypt Air please? We have a number of flights booked, UK to Cairo return and a number of internal flights. Various horror stories seem to be circulating regarding food, standards of planes, check ins, bathrooms, smoking, alchohol etc.. even as far as take your own they don't mind! Seems a little strange. We had no option but to travel Egypt Air but must confess to being a little nervous about it.

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Old Oct 13th, 2004, 07:05 PM
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Hi Rikki
We were in Egypt in Sept and used Egypt Air for 4 flights and had no problems at all worth worrying about. The only one was a slight delay in leaving, the waiting rooms at the airports can be crowded but other than that everyone was very friendly, planes were clean and truly once you are there you get used to people smoking in airports, you just move away! They cannot smoke on the planes of course. Flights were short so we didn't need to use the bathrooms.
Enjoy it all, it is an amazing place and culture!
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Old Oct 13th, 2004, 11:07 PM
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Let me see if I can address your concerns about Egypt Air...and add a few comments of my own.

Food - it isn't fancy cuisine, but it isn't bad. If you are finicky, I would suggest bringing along some snacks (this is what I do with my kids). Coffee, tea, juices, and soft drinks are available.

Standards - there are people who refuse to fly EgyptAir and there are those who fly it frequently. We have flown several in-country flights and a long-distance flight from Cairo to Johannasburg. My mother-in-law has also done the JFK-Cairo flight twice. There are risks with any airline.

Check-ins - We have never had a problem with check-ins. If you're prepared with tickets and passports, it should go smoothly. The only "hitch" is that seat assignments are not generally made until you check-in, so the earlier you get there the better choice you have.

Bathrooms - My mother-in-law's only complaint about the bathrooms was that there seemed to be a lot of water on the floor and counters. On the shorter flights - you can use the airport bathrooms before you go. They are better than some US State Park bathrooms I've been in.

Smoking - unlike US flights, smoking IS permitted in the back of EgyptAir planes. This is another reason to get there early and request a seat as far to the front as possible. However, you may have to deal with the smoke going to the bathroom. In the airport, I have noticed lots of No Smoking signs, but that doesn't really mean no one is smoking!

Alcohol - no alcohol is served on board, but I know several people who take their own and just get "mixers."

Delays - this can and does happen. THe only real headache is if you are stuck in one of the smaller airports that doesn't have much of a food selection. We were stuck in the Aswan airport for 3 hours and our "lunch" ended up being Mars bars and chips! Again - bringing your own snacks (granola bars, etc) would help in this situation.

Now a little story about Eygpt Air. My mother-in-law returned to the States last week. Unfortunatley during her stay here, she broke her leg, so she needed a lot of assistance at the airports. Everything went very smoothly in Cairo. Upon arriving at JFK, a Delta representative was to meet her and get her through customs and to her connecting flight. After waiting 20 minutes, it was evident no one was coming. A young (20-ish) Egyptian man working for EgyptAir immediatley stepped up to help - he got a wheelchair for her, collected her bags, took her through customs, helped to recheck her bags, and escorted her all the way to her next flight. No tip or payment expected!

Hope this has settled some of your concerns - have a great trip!

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Old Oct 14th, 2004, 02:08 AM
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Not really recent - but 2 1/2 years ago. Flew JFK-Cairo plus 6 flights within Egypt.

It was a noraml airline - big, newer planes. Service was efficient - a little regimented. Food was not great - but what airline has great food.

Check in was likewise efficient - except for the 15 minute tea and pizza break taken by all check-in agents in JFK.

Smoking was permitted in last 2 rows of coach - we were about mid-plane and did not smell the smoke. Bathrooms were clean.

Each plane had a "cockpit cam" so you could watch the ground as you took off and landed. Movies were US movies - although the player malfunctioned on one of them.

At JFK they offered each passenger a split of white and/or red wine to take on plane. No alcohol served. In Cairo, no wine offered.

Absolutely no problems on any of our flights, boarding or disembarking. Signs are in English at all airports. Remove the insignia on uniforms, Arabic titles on some things and you never would have known it was EgyptAir or any other airline - it was that normal.
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Old Oct 14th, 2004, 06:27 AM
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I did not think that Egypt Air was any more problematic than other major airlines that operate out of Europe.

The check in counter was a bit chaotic and the airport was a bit of a mess but I don't think that was Egypt Air's fault. I did lose my cool as I described in my trip report: luxor. There were no delays when we flew although we were warned of this and the airplane was clean. I did not see a problem with the bathrooms either.
There is one thing however, I think that the food on EgyptAir is a bit suspicious. I had awful stomach aches after eating the food on-board. We took Egypt Air for Cairo-Luxor-Cairo and I ate a muffin and drank a boxed apple juice and had terrible stomach problems as soon as we landed. I was very careful of the food I ate everywhere and the only time I got sick was after being on Egypt Air and eating their 'snacks'. Get a box breakfast from the hotel if you have an early flight or bring your own snacks.
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Old Oct 14th, 2004, 04:32 PM
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We flew Cairo to Athens with Egypt Air in April this year, and it was one of our better flights (much better than say, Olympic Air Athens to Rome). We left from Terminal II at the Cairo Airport, which looked pretty shabby from the outside was very impressive once we got through the passport check (all new departure lounges out the back). Although I must say the check-in procedure was very chaotic and adhoc - no real structure in how queues form. My advice is to allow a lot of time for check-in.
The food was as ordinary as most plane food, but the staff were friendly and professional and the seats comfy. Our plane (which seemed very new) was on time and we had no hassles at either end.
FYI: When leaving Cairo airport we were boarded on to a bus, which then took us across the tarmac to our plane. (Jut thought I'd mention that in case you weren't aware - can be a bit disconcerting the first time if no-one tells you!)
Hope this helps.
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Old Oct 14th, 2004, 11:36 PM
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Thanks everyone you have certainly put my mind at ease. Two women travelling alone in that part of the world can have enough problems to deal with without worries over the airline.

Thanks again
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Old Oct 15th, 2004, 04:05 AM
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We were also two women traveling in Egypt and our internal flights were on Egypt Air. The equipment was clean, we were served fruit juices - the mango and guave juices were excellent - (we even found them back home in our own supermarket - great stuff). No alchohol is served on the flights.

Check-in at the airport did seem hectic, but since we had a rep from our tour operator handling all of these in Cairo and Luxor the process was very smooth. We did notice that individual travelers without an Egyptian rep weren't handled as efficiently/promptly as those who did. Our flights weren't long enough to check out the bathrooms so cannot comment.
Old Nov 29th, 2004, 04:07 AM
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Just thought I would post an update now we have retuned. Egypt Air were fine - other than loosing my case on route from Heathrow to Cairo which took 2 days to catch up with us, however. The planes were clean, bathrooms fine, food typical dolls food as any other airline. The one notable thing was the leg room, better than any flight I have been on in a long time. Check in was not a problem as we had a tour operator who liked to get you there at the last minute so you were not hanging around. All in all after 7 flights in 17 days I would use them again anytime.
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Old Nov 29th, 2004, 05:34 PM
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We flew Egypt Air for all our internal flights and were pretty happy with everything. We did upgrade to business class for something like an additional $20 per person on a few legs and that was a pleasant experience as well..every airline has its horror stories...
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