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-   -   Cancelling trip info (https://www.fodors.com/community/africa-and-the-middle-east/cancelling-trip-info-720644/)

moremiles Jul 13th, 2007 05:05 PM

Cancelling trip info
 
I've never had to cancel a trip in my life but our final payment is coming up on Sept. 1st for our late Oct. trip to Kenya/Rwanda and I still have a disc/nerve problem. I'm wondering what others have done in this situation-just postpone which I could do until Oct. 08 or simply refund and rebook later? It's SO incredibly disappointing although I'm still hoping for a miracle of some sort.

atravelynn Jul 15th, 2007 08:13 AM

How very disappointing Moremiles.

I would discuss this with your agent. Postponing would likely rack up fewer fees or penalties than cancelling and rebooking. Once I postponed an Africa trip 13 months and even changed the country visited.

What does your doctor think?

Personally I wouldn't risk the investment and hope for a miracle recovery if that is what it would take. I'd look at postponing for one year and making sure I was fully recovered.

moremiles Jul 15th, 2007 10:08 AM

Thanks for the thoughts. I do have comprehensive ins. coverage with Travelguard and am hoping the gorilla permits will not be completely lost. It really won't take a miracle, it's a "moderate" injury that I thought would be fairly resolved by now but I will not hesitate to cancel/re-schedule if there is any doubt. We actually don't get to Africa until Nov. 1st but there are those bumpy rides to consider.

sandi Jul 15th, 2007 01:25 PM

I've never had to put in a claim with an insurer, but if you have to cancel consider

- did your disc/nerve problem occur before or after you took out the insurance?
- if after, then you should be ok.
- if before, this would be considered a pre-existing condition.
- if pre-existing, did you purchase the insurance within the 7-21/days from when you made your initial deposit?

Just a few items to be on guard should you have to cancel.

moremiles Jul 15th, 2007 02:50 PM

Thanks Sandi, and yes,I purchased the all inclusive ins. within 7 days of booking the trip with the pre-existing clause. The injury occured however, two months after the booking.


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