air botswana - do not do it

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Dec 14th, 2004, 03:36 AM
  #1
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Join Date: Jan 2004
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air botswana - do not do it

hi all-

i have just returned and wanted to share this shocker. as most of you will probably use a travel agent and will not be transitting gaborone, this may be irrelevant, but hopefully anyone considering an air botswana itinerary will find this here.

we purchased tickets on air botswana for 2 flight segments two weeks before flying. the tickets were confirmed by local seller and by email with air botswana.

we arrived in jnb and contacted air botswana to reconfirm and were told our flight was just cancelled. flat out. we were told we could go the day before (impossible as we had prepaid our safari), or 4 days later (again impossible). no one had attempted to contact us about this change.

it consumed our entire vacation trying to get a charter to take us on the routing air bots had stranded us on.

just as a warning: this is not a good airline, they do not honor printed tickets for scheduled flights, and you could end up having the rug pulled out from under you as we did and have it ruin your safari.

the routing was a basic one way between maun and kasane, two popular tourist routes. our other flight with them (the one they did not cancel) arrived 2.5 hours behind schedule. it is not worth it to fly them. do not rely on them at all.

kerikeri is offline  
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Dec 14th, 2004, 04:05 AM
  #2
 
Join Date: Aug 2004
Posts: 22
Hi Kerikeri

Unfortunatly the problem with Botswana and flying into Maun, there is no other carrier that does this route so Air Botswana has the monolpoly on the routing and there is no alternative!
debbi1970 is offline  
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Dec 15th, 2004, 03:02 PM
  #3
 
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What a shame...I wonder why the multiple problems. We had no problem at all last May. Their planes are a bit old...but a friend who is a pilot has said the model they fly is extremely reliable. Still, you had well-planned your trip. What a bummer.
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